Ratings based on 382 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Hotel within walking distance of alot!

Posted Dec 21, 2016
Got there late check in, no problem. Staff was friendly and efficient. Room was large and clean, ours had a full bathtub. Little Pete's Restaurant, across from hotel offered good food for average/low $, open 24hrs. Cab stand slightly down from hotel. Lobby nicely decorated for Christmas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2016
Had a great stay, staff at the desk id a great job, lounge was nice, food was great.... would go back for sure.
2 out of 5
by A verified traveler

Good and Bad

Posted Dec 19, 2016
Pros: Great location.
Cons: Hot water issues, cleanliness of sheets.
Location: It's right downtown, you can't go wrong.
Good - right in the middle of downtown, easy access to a number of restaurants, shops, sites, etc. Bad - no hot water in the shower for the first several hours of our stay, found dried blood in our sheets, The staff was very friendly and pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

nice hotel in good location modern design

Posted Dec 18, 2016
Pros: nice room great service
Cons: bathroom flushed very slow and very loud
Location: was there for hospital didnt really do anything in the area
very nice hotel great service very nice room really enjoyed our stay only issue was toilet flushed very slow and loud
2 out of 5
by A verified traveler

Average Hotel at Luxury Prices

Posted Dec 17, 2016
Hotel lobby and restaurants are nice but the hotel rooms are very dated and amenities very basic. Not good value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel

Posted Dec 14, 2016
Came to town for the Eagles game. Loved our hotel. It was comfy and quiet and so close to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Awesome hotel in the beautiful Rittenhouse area

Posted Dec 12, 2016
Pros: Clean, close proximity to everything in Rittenhouse.
Cons: N/A
Location: So many amazing restaurants, sites, and bars. Very cool district in downtown Philly.
Only stayed here one night but really enjoyed the hotel. It was very clean, comfortable, and stylish. Also, walking distance to all the bars and restaurants in the heart of Rittenhouse square. We'll be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Really underrated place

Posted Dec 11, 2016
Great location just off Rittenhouse Square. Hotel is great with terrific amenities (must try the Bluestone cafe off of the lobby). Facility shows a little bit of its age, but overall, well-maintained and the hotel staff are absolutely terrifice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Dec 8, 2016
Staff is nice good location rooms clean food was good from the restaurant
3 out of 5
by A verified traveler

Disappointed. But Ok.

Posted Dec 8, 2016
Pros: Clean, conveniently located.
Cons: Room Upgrades, Staff Training and Courtesy.
Location: Downtown Philly.
Bell Hops, and Door Man were too busy smoking and chatting to help with luggage. The room was OK, noisy, but was comfortable and clean. Tub was chipped and worn, and the toilet is too close to the sink/vanity. Looks like a poor upgrade to the room crammed into the bathroom. Thermostat was broken, either blasting hot, or blasting cold. When checking out, waiting for my vehicle, a bell hop disappeared with my luggage, took 5 minutes to sort out.