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The Windsor Suites

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
4,560 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Ben Franklin National Memorial
    6 min walk
  • Popular Location
    City Hall
    6 min walk
  • Restaurant
    Luke's Lobster
    7 min walk
  • Restaurant
    Kite and Key
    8 min walk
  • Airport
    Philadelphia, PA (PHL-Philadelphia Intl.)
    15 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-10-22. Try updating your dates to see prices for your trip.

    About this area

    Philadelphia

    Located in Philadelphia, The Windsor Suites is in the city center and near a metro station. Ben Franklin National Memorial and Rittenhouse Square are notable landmarks, and some of the area's popular attractions include Philadelphia Zoo and Adventure Aquarium. Looking to enjoy an event or a game? See what's going on at Citizens Bank Park or Wells Fargo Center. Our guests appreciate the hotel's convenience to public transportation: City Hall Station is 6 minutes by foot and Race Vine Station is 8 minutes.

    What's nearby

    • Popular Location
      Ben Franklin National Memorial - 6 min walk
    • Popular Location
      City Hall - 6 min walk
    • Popular Location
      The Franklin Institute - 7 min walk
    • Popular Location
      The Barnes Foundation - 8 min walk
    • Popular Location
      Reading Terminal Market - 10 min walk

    Getting around

    • City Hall Station - 6 min walk
    • Philadelphia 30th St Station - 20 min walk
    • Philadelphia, PA (PHL-Philadelphia Intl.) - 15 min drive

    Restaurants

    • Mon-Thurs 5-6pm Wine Hour — 1 min walk
    • Luke's Lobster — 7 min walk
    • Kite and Key — 8 min walk
    • Cherry Street Tavern — 8 min walk
    • Alma de Cuba — 9 min walk

    About this property

    The Windsor Suites

    2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour fitness center, a 24-hour business center, and valet parking. All 195 rooms feature kitchens with refrigerators, ovens, stovetops, and microwaves. Free WiFi and pillowtop beds are standard, as are LCD TVs with cable channels.

    Renovations and closures

    The property will be renovating from 13 September 2019 to 30 May 2020 (completion date subject to change). The following areas are affected:
    • Swimming pool
    During renovations, the hotel will make every effort to minimize noise and disturbance.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Valet parking: USD 45.00 per night

    Food and drink

    • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: USD 10.00-20.00 for adults and USD 6.00-12.00 for children
    • 2 restaurants
    • 2 bars/lounges
    • Free reception (select days)
    • Room service available

    Things to do

    • 24-hour fitness center
    • Outdoor pool

    Family friendly

    • Children's games
    • Dry cleaning service
    • Kitchen
    • Laundry facilities
    • Microwave
    • Outdoor pool
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English
    • Italian
    • Spanish

    Business services

    • 24-hour business center
    • 3 meeting rooms
    • Computer station
    • Conference space (1897 square feet)

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible (may have limitations)

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • 32-inch LCD TV
    • Cable channels
    • Premium channels

    Food and drink

    • Cleaning supplies
    • Coffee/tea maker
    • Cookware/dishes/utensils
    • Dishwasher
    • Free bottled water
    • Freezer
    • Kitchen
    • Microwave
    • Oven
    • Paper towels
    • Refrigerator
    • Stovetop
    • Toaster

    More

    • Desk
    • Free newspapers (weekdays)
    • Iron/ironing board
    • Laptop-compatible safe
    • Laptop-friendly workspace

    Nearby things to do

    Where to eat

    • Mon-Thurs 5-6pm Wine Hour – Serves breakfast, brunch, and lunch daily.
    4.4

    Excellent

    5 - Excellent
    2,510
    4 - Good
    1,465
    3 - Okay
    349
    2 - Mediocre
    157
    1 - Poor
    79
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.2
    Property condition

    3/5

    Somewhat happy

    Was given a key to a room someone was already staying upon check in, the a/c in our room didn’t work, & valet turned our car in to the rental company instead of just parking it. Valet was a mess every time. Other than that great location & nice hotel.

    Stayed 3 nights in Oct 2019

    1/5

    Very dated. Windows don't fully close and a lot of noise can be heard from outside of the window. When raised this a technician came and said that is normal and that he wouldn't do anything. I ask to change room and the second room was definitely better however noise could still be heard. The technical didn't even attempt to close the window properly and was quite sarcastic suggesting to remove the rubber from the frame to help ti close... Also, although we were VIP Gold guests we got declined the expected room upgrade even though in their website there was still availability. Reception customer service was very bad, not polite nor professional.

    Stayed 1 night in Oct 2019

    4/5 Good

    Check in was fast and easy, breakfast was good. The view was nice of the city and great location to see the sights. The only negative was parking, valet service was good but I thought a little pricey $45 one night. Room where big with full kitchen which I didn’t use for one night stay.

    Stayed 1 night in Oct 2019

    1/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    4/5 Good

    Keurig in the room was nice as opposed to old fashioned coffee makers. Bed was comfortable, but pillows so high and firm were unusable.

    Stayed 1 night in Oct 2019

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