Free daily continental breakfast

Reviews of Western Motel Philadelphia

2 out of 5
Western Motel Philadelphia
1011 Holland Ave, Philadelphia, MS

Reviews

4.2
Rating 10 - Excellent. 11 out of 102 reviews" "
Rating 8 - Good. 8 out of 102 reviews" "
Rating 6 - Okay. 14 out of 102 reviews" "
Rating 4 - Poor. 21 out of 102 reviews" "
Rating 2 - Terrible. 48 out of 102 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Matt

Business traveler
Disliked: Cleanliness
Refrigerator did not work, ruined my food
Stayed 2 nights in Sep 2021

2/10 Terrible

Chandler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one light,the sink stopped up,for a NON SMOKING ROOM,IT WAS SMOKEY SMELLY.I just don't recommend this property to anyone that want a COMFORTABLE STAY.I WAS VERY DISAPPOINTED,AGAIN.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly type ppl
Stayed 3 nights in Aug 2021

8/10 Good

Santoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Run down and unkept
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Check in was easy and the attendant was pleasant. The property was poorly maintained, the area's with grass was extremely tall. The pool was broken and couldn't be used. Inside the room there were outlets that were broken and had wires exposed, the lights at the mirror didn't work. There were ants in the ice bucket, and something kept biting my kids legs. They advertised a continental breakfast but they didn't even have coffee not that it would have mattered since the doors were locked at 9am nor would I risk food poisoning. The only pleasant thing about this place was the lady that checked me in and perhaps check out part that was nice too.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a total dump and the staff is mentally checked out. Just spend a little bit more and stay somewhere else, it's not worth putting up with this just to save a few bucks.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a king size bed, got here and they gave our room away so they gave us two fulls. Fine. Walked in the room and it spelt like body Oder so bad we could literally taste it. Got past that and only one lamp in the room worked so we where sitting in the dark in a gross room. We went back and asked for a refund bc we wanted to go somewhere else. We where told bc we booked online that we couldn’t get a refund. Even though they gave our room away. So we still ended up leaving and paying for a room we didn’t even get to stay in after traveling 4 hours we had to drive around and finally found a open room at another hotel at 10:45 pm.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
No phone in room, door locks broke, load neigbors, PEOPLE knocking on the door at all hours of the night. We will not be staying at this motel again!
Stayed 2 nights in Jul 2021

8/10 Good

adam

Liked: Cleanliness, staff & service
It was ok. Nothing spectacular but served my beef
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. PAID FOR NON -SMOKING ROOM, THE ROOM SMELLED LIKE AN ASHTRAY. ATTENDANT WAS RUDE STATED " WE CANT KEEP PEOPLE FROM SMOKING IN THE ROOMS". 2. DOORS DIDNT LOCK PROPERLY 3. BEDS /LINENS/BLANKET FILTHY. TOOK IT ALL OFF , MATRESS LOOKED LIKE SOMEONE HAD BEEN MURDERED ON IT. LARGE SURFACE AREA BLOOD STAINS EVERYWHERE. THANK GOD I BROUGHT MY OWN LINENS/BLANKETS MATTRESS PROTECTOR. SPRAYED EVERY THING DOEN WITH BEDBUG SPRAY. 4.BATHROOM AND SINK FILTHY. TOWELS AND WASHRAGS STAINED TO THE POINT I WOULD NOT USE THEM. WENT AND BOUGHT NEW ONES TO USE.TILES ON WALL/TUB OFF/BLACK MOLD EVERYWHERE 5.MICROWAVE DIDNT WORK AND FRIDGE WAS FILTHY NOT CLEAND OUT , STILL HAD WATER ETC.. FROM PREVIOUS USE. WALLS HAD DARK BROWN/STAINING RUNNING DOWN THEM. I THOUGHT TO MYSELF " DID THEY FILM AMITYVILLE HORROR IN THIS ROOM" WTH!!! 5.NO REFUNDS, NO APOLOGIES , NO WHERE ELSE TO STAY. WORST STAY/EXPERIENCE OF MY LIFE .. RUN LIKE HELL.... SLEEP IN YOUR VEHICLE...UNDER A BRIDGE..IN AN ALLEY, ANYWHERE WOULD BE BETTER THAN THIS PLACE.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I liked conveniece and the price. Everything else was terrible.
Stayed 1 night in Jun 2021

2/10 Terrible

Stephonda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort
Smoky and dingy
Since there were no vacancies in the city, this place was my last resort. Room smelled of smoke. Bedspread had burn holes in it. Old hangers on rack. Trash stuffed in Kleenex holder. Shower hadn’t been cleaned. If I hadn’t brought my own bedding, towels, Clorox wipes and Lysol spray..I would have slept in my truck.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in Jun 2021

2/10 Terrible

Jacqueline

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotels bed bugs and don’t wanna give u your
Please please do not I mean do not go there. There attitude so nasty,room just nasty mole everywhere. Sheets where nasty.lights so dim,half of them didn’t wrk tub still had hair on a towel left in there.toilet seat so low they need to close it down and a hurry
Stayed 1 night in Jun 2021

4/10 Poor

Eddie

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
Hotel needs remodeling mold on shower and bathroom wall water running in the sink
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Disgusting. We left after looking at room.
Stayed 1 night in Jun 2021

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever
This had to be the worst hotel I've been to. The "non-smoking" room smells like an ashtray with cigarette burns along every inch of the bedside tables. All the drawers were broken and the mattresses were heavily stained...it was so bad, I could not stay there, I packed my bags and found another hotel.
Stayed 1 night in Jun 2021

8/10 Good

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I might have a gambling problem
Staying at this motel was a trip back in time. My room is about 20 years past date for renovation. However, it's only a 12 minute drive to the nearest casino.
Stayed 1 night in May 2021

4/10 Poor

Donya

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaning Service for hire
The shower/tub was in poor shape and there was blood stains all over comforter.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Someone was shot 3 times on the side walk while we was staying there. Scariest place I have ever stayed.
Stayed 2 nights in Mar 2021

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was filthy nasty dirty unclean and every other word for disgusting ! I didn’t even stay I got another motel room 140$ waisted at the western !
Stayed 1 night in Mar 2021

6/10 Okay

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort
For amount time I was there it served the purpose. Bathroom was not cleaned properly.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down. Dirty. No one had flushed the commode in 6 months! Could not wait to get out. Nasty Horrible. Do not recommend
Stayed 1 night in Feb 2021

4/10 Poor

John

Disliked: Cleanliness, staff & service
BAD OUTDATED Bathtub was about to fall thru,sink handles about to fall off paint pelling peep hole had paper stuffed into itand no safety losk on door. No plugs in room
Stayed 1 night in Jan 2021

10/10 Excellent

MonicaWoods, Midfield, Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to gas stations, fast foods, banks, and pharmacy. I would stay again. Very quiet
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was unique about the hotel. It’s not well cleaned and it’s dirty.
Stayed 1 night in Nov 2020

2/10 Terrible

Sherry

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and in need of updating
First room was very dirty and eas in disrepair. No smoke detector. We were moved to a different room which was a little bit better, however the microwave appeared to have never been cleaned. Definitely will never stay there again.
Stayed 1 night in Nov 2020

4/10 Poor

peter

Disliked: Cleanliness, property conditions & facilities, room comfort
A lot of roaches. Holes in the walls not repaired.
Stayed 4 nights in Oct 2020

6/10 Okay

dobetter, Oklahoma city

Traveled with family
Disliked: Cleanliness, amenities
There cleanliness. No extra hygienes. There amenities poor
Stayed 1 night in Oct 2020

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Rhonda

Traveled with family
Stayed 2 nights in Sep 2020

4/10 Poor

Bridgette

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Evangelist Barbara

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was not clean the room was not stable for anyone. I got my money back and didn't stay there
Stayed 2 nights in Aug 2020

2/10 Terrible

ashley

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hey will hear from my lawyers
Roaches and bugs rude staff even ruder owner(the female) the took my money off of my debit card and would not refund me for not wanting to stay at their slum motel
Stayed 4 nights in Jul 2020

2/10 Terrible

Ivette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! Rooms are very filthy. Bed Bugs and had to use a chair to prop up under the door handle to keep close
Stayed 1 night in Dec 2019

4/10 Poor

Jacob

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
VERY poor!!
We were shown a room that was “ok”, didn’t stink, was dated, but clean. Our room was supposed to be non smoking, but was not. The hotel was nonrefundable, so we were stuck. They would not switch us to a better room. Not very safe (5 cop cars there on one night). Not friendly. Had to stay on top of housekeeping just for towels and toilet paper. We left the room for a day asking them to clean and change the linens. They did not. Had to demand a room cleaning. The managers/owners are NOT accommodating at all!!!
Stayed 13 nights in Jan 2020

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had cockroach alive.not clean room..bed look not been change. Towel stain and smell been used. Found trash been hide. Cig ashes everywhere. no tissue NO BREAKFAST BEEN SET OUT..NO CUPS.NO ICE..
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst motel yet
Room was extremely dirty. Prostitution was all over the hotel. Sheets in bed where dirty. Door did not lock. Show had cigarette ash on the floor.
Stayed 1 night in Dec 2019

4/10 Poor

Jess

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
The carpet was pulled from the wall, holes in the walls, electrical outlets did not work. Tiles missing from the bathroom tub skirting
Stayed 1 night in Nov 2019

2/10 Terrible

Madame

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nasty and looked like it had not been cleaned in months. There was something very disgusting inside the toilet. I told the woman at the desk which was the mangers wife. She didn't do anything or offer an apology when I told her I cleaned the bathroom with supplies I had bought from the store. I am very disgusted and disappointed. I will be contacting the corporate office or whatever and send the photos I took.
Stayed 1 night in Nov 2019