Posted Nov 20, 2016
Booked king + sofabed room for two adults and a teenager. The sofabed was awful! It felt like springs with a very thin cover of fabric. Called the desk because it had no sheets, there was no trash can for the bathroom, and there were two towels instead of three. Someone brought sheets and set them on the sofabed. When we came back to the room, I called again - no trash can, no more towels, and was I supposed to make the sofabed? The weekend manager herself came and made the bed - she's a lovely woman, and we had a nice chat, but shouldn't that have been delegated? A trash can did ultimately materialize, but we never got the third towel. Room itself was okay. Had we been there for more than one night, we would have relocated, but in the end it did what we needed it to do - give us a place to sleep for a few hours.