Ratings based on 2,078 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2017
Pros: Staff was friendly and helpful.
Cons: Update bathrooms. Counters too low and bathtub was old.
Hall ways looked like they were never vacuumed. Room service trays left in hallways for 24 hours.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mays Landing, NJ

Great location and staff

Posted Apr 22, 2017
Pros: The staff, its central location and its comfort.
Location: One block from Market St. on 4th and Arch St. Old City Philadelphia; only a short walk from Penns Landing, local food and bars.
The Wyndham was an excellent choice to stay in Old City, Center City or Penns Landing Philadelphia. Everything is either in walking distance or close to mass transit. I had no problem with the subway system as I am used to it. People who are not could be intimidated by the conditions in the other subway stations away from Market St. where I was staying. Being bombarded by panhandlers would be my only complaint but any city anywhere has that issue so all in all, my trip was a great success even without a beach.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Good location but need new linens for the bed

Posted Apr 22, 2017
Near historical activities but needing new linen. Staff nice.
2 out of 5
by A verified traveler

Ugh!

Posted Apr 18, 2017
The staff are terrible! And I asked for a couple conditioner and towels, but they never came!!
Comment from Hotel Management
Apr 20, 2017 by John, Hotel Management
Dear Expedia.com Traveler, Thank you for your feedback. I was disappointed to read that you thought our staff was terrible. They typically are viewed as very pleasant and helpful. They will be disappointed to read this as well. I apologize that the conditioner and towels never made it to your room. I will share that with them as well. Thank you again. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Your address cannot be found on on star.

Posted Apr 16, 2017
The entrance is on 4th street not on Arch. Everything else is awesome.
Comment from Hotel Management
Apr 20, 2017 by John, Hotel Management
Dear Exedia.com Traveler, Thank you for your feedback. My apologies for the issue with the GPS coordinates. At the corner of 4th and Arch the GPS will tell you to turn right when all you need to do is go straight through that intersection and our entrance is immediately on the right. We have tried and continue to try to get that fixed. We will keep on working on it. Thank you again. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from S

I think this was a very functional hotel. It wasve

Posted Apr 9, 2017
very close to the historic district. It allowed us access to most of the sites. All of the staff was very friendly.
Comment from Hotel Management
Apr 10, 2017 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your feedback and great review. I'm glad you enjoyed your stay and we look forward to your next visit. Thanks again. Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 8, 2017
We loved being walking by distance to the old city attractions and dining.
Comment from Hotel Management
Apr 10, 2017 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your feedback. I'm glad you enjoyed your stay and hope to see you back sometime in the near future. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Moscow, Pa

Great hotel in the heart of Historic Philadelphia

Posted Mar 23, 2017
Pros: The location is excellent and the staff was very helpful, friendly and well trained
Location: There is so much to do...right around the corner from Ben Franklin's grave, close to the Liberty Bell, Reading Market, Constitution center and so much
We had a great time in Philadelphia visiting some historic sites. We received some great recommendations from the hotel staff on places to eat and shop.
Comment from Hotel Management
Mar 24, 2017 by John, Hotel Management
Dear Rich, Thank you for your comments. I'm glad you had a great stay and I would agree that there is so much to do and see in this part of the city. Everything is so close by. Thanks again and we look forward to your next visit. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place to Stay!

Posted Mar 20, 2017
Pros: Staff, cleanliness, location
Cons: Room service...how hard is it to get scrambled eggs?!
Location: From this hotel you are walking distance from the Liberty Bell, Independence Hall, Betsy Ross House, Reading Terminal Market, and more.
This was a great place to stay! Right in the heart of all things historical and surrounded by some great restaurants. The front desk staff, especially Asia, was so helpful. They had lists of nearby attractions and restaurants complete with addresses and phone numbers to help you navigate the area. Plus, Asia made some FANTASTIC recommendations. The room was clean and housekeeping did a magnificent job. They were all so friendly. The only bad thing was the morning we tried to get room service. We called in our order but after 45 minutes it still wasn't there...and it was just scrambled eggs, bacon, some potatoes, and toast. We called and they said it would be delivered in 10 minutes. After 25, we called again. At that time, someone brought it up...and the order was WRONG!!! So...I wouldn't necessarily recommend room service, but everything else at the hotel was awesome. I would stay there again...but I wouldn't use room service.
Comment from Hotel Management
Mar 20, 2017 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your feedback and kind words about Asia. She is definitely one of our shining stars. Thanks again and we hope to see you back sometime soon. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Steps away from historic sites

Posted Mar 19, 2017
Pleasant and helpful front desk staff. Easy check in; able to procure taxi for us for airport (about $30). Walking distance to Liberty Bell, Independence Hall, Visitor's Center. U.S. Mint next door, Ben Franklin's grave site around the corner. One block away from restaurants/bars. The hotel has a nice breakfast buffet, no lunch, and sandwiches for dinner. Bar open to midnight/ 2 AM. Room very nice/comfortable. Housekeeping staff nice and very helpful. Would recommend if visiting for historic sites.
Comment from Hotel Management
Mar 20, 2017 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your comments and kind words about the staff. I'm glad you enjoyed your stay and we look forward to your next visit. Thanks again. Regards,