Posted Dec 5, 2016
I chose the Wyndham because it's across the street from the Quaker Meetinghouse, the site of two events I attended last weekend. While the facility was fine, the big surprise was the fabulous staff. My family joined me for dinner at the hotel. My two grandsons, 2 and 5, have several food allergies and our waitress, Burgandy, was exceptionally helpful. She asked the kitchen staff about the kind of oil they used, checked to see whether milk or eggs were used in several dishes, and generally went to great lengths to accommodate them. Throughout our time in the dining room, she was extremely attentive, pleasant and cheerful.
When I got back to my home in Maryland, I realized that I had left two rings at the hotel. I called and spoke with Alex, who spent considerable time tracking them down. They had fallen under the night table, and the hotel will send them back to me. Of course I will send a special thanks to the person who found them, but my point is that at all levels, the staff was exceptional. I've found my go-to hotel in Philadelphia and look forward to staying at the Wyndham often.
Comment from Hotel Management
Dec 5, 2016 by John, Hotel Management
Dear Expedia.com Guest,
Thank you for your comments and kind words about Burgundy. It sounds just like her, goinig out of her way for the guests. She makes us proud. Thank you again and we hope to see you back sometime in the near future.