Ratings based on 1,452 Verified Reviews

3.5 out of 5
70% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chandler, az

Good for the overnight

Posted Aug 20, 2017
I was stuck in Philly for the night and had to get a hotel. Loved the free shuttle back and forth from the airport. Definitely a plus. Comfortable room and gave me a toothbrush and toothpaste.
3 out of 5
Recommended
for Everyone
by A verified traveler from Washinton State

It's worth the price

Posted Aug 18, 2017
The hotel is close to the airport and has a free shuttle 24hrs a day so that was a major plus. The room was clean and the beds were comfortable. We stayed there as my son was starting college at Rosemont and I needed to be close to the airport for my return flight that was at 6am. Originally I had a hotel in Wayne but it's just too far to the airport. We were going to take the septa but uber and lyft were better options. No free breakfast , there's coffee in the rooms as well as refrigerator, but no microwave. Dennys is right next door and Romano's is two blocks away one of the oldest Italian restaurants in Philly and home to the original Stromboli. Property was quiet. Good value for the money.
Comment from Hotel Management
Aug 18, 2017 by DOSM, Hotel Management
Thank you for choosing to stay with us. We truly appreciate your feedback.I am glad you enjoyed your stay with us. I hope you choose us in the future. Our proximity to area food locations and the airport make us an ideal choice for the early morning flight. Safe travels and thank you again Nina Timani Director of Sales and Marketing
4 out of 5
Recommended
for Families
by A verified traveler from Lehighton, Pa

Beginning of vacation

Posted Aug 17, 2017
Pros: Pool was open late.
Cons: Better control of children and adult language at the pool.
Location: Various good restaurants nearby. Easy access to the airport.
I would stay here again. Front desk personnel were excellent and very knowledgeable of the area. The only negative thing to say is that one bed in our room was made but had used slept in sheets on it yet and there was cherry pits and what appeared to be left over cheese and crackers pieces in between the sheets. Needless to say we slept in the other bed.
Comment from Hotel Management
Aug 18, 2017 by DOSM, Hotel Management
I am happy you enjoyed yor stay wit us. I will discuss with the Housekeeping Manager the situation you found your sheets in. This is really not our norm and appreciate you bringing this to our attention. I am truly honored that you have chosen our hotel and wish you safe travels Best regards Nina Timani Director of Sales and Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2017
We stayed here the night our flight out of Philly. We parked our car for a week and used the hotel shuttle to and from airport. It worked out perfectly.
Comment from Hotel Management
Jun 14, 2017 by Front Office Manager, Hotel Management
Good Afternoon, I would like to say thank you for staying with us, we are happy to hear we have meet and exceed all of your guest experience. We welcome you back in the near future. Sincerely Jacqueline Hillhouse
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2017
Location: Lehman's Restaurant has wonderful crab-stuffed mushrooms and Philly cheesesteak sandwiches. It has been in operation since 1938.
Our stay at Wyndham Garden was more than we expected. At check-in, the front desk attendant provided us with some excellent recommendations for nearby locally-owned restaurants, as well as touring information. All staff members that we had any interaction with during our stay were friendly and helpful. The hotel was quiet even though there were many guests. We ate at the hotel restaurant one of the nights of our stay. Both the food and wait staff were excellent. The hotel is conveniently located near an I-95 entrance/exit ramp and there is plenty of parking. Overall we were very happy with our stay at Wyndham Garden.
Comment from Hotel Management
Jun 11, 2017 by Jacqueline Hillhouse Hotel Manager., Hotel Management
Good Evening, I would like to say thank you for staying with us and are pleased to hear we have meet and exceed all of your guest expectation. We welcome you back in the near future. Sincerely Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Reasonable hotel

Posted Jun 5, 2017
Pros: I thought the front desk staff were very professional and pleasant to engage. The room size was very good and the bed was comfortable.
Cons: Fix security lighting in the parking lot; ensure phone works or at least advise guests that they are out of service; install microwave in room
Location: Hotels proximity to airport and Talen Energy Stadium were the reasons for choosing it. It is also close to a few very nice local restaurants and pubs.
Front desk staff were very friendly and overall the hotel was average. The first floor hallways are a little tired but clean and adequate. The hotel bar does leave much to be desired with respect to atmosphere. The room was of a good size and the bed was very comfortable but there is not a microwave. There were several issues with the room. First, the telephone did not work. The one point of dissatisfaction with the front desk staff was their response that it was a phone company problem as the phones were being updated in the section we stayed. I pointed out that I was renting the room from Wyndham and not the phone company. Another significant item was the lack of security lighting in the back parking lot. This condition persisted for both nights of our stay. The light poles are their but the lighting did not work. Some small items included the lack of any towel bars in the bathroom and, as in most hotel rooms, the business chair for the desk was inadequate and to low to allow working from a computer on the desk comfortably. Finally, my travel companion had to take the stairs as personnel who appeared to be cleaning and maintenance staff were holding the elevator while they argued amongst themselves. One other minor glitch was the air conditioner which was a bit noisy and had an annoying cyclic hum which indicated it may be in need of service.
Comment from Hotel Management
Jun 8, 2017 by Hotel Manager, Hotel Management
Good Evening Mr. Gary. I would like to say thank you for staying with us. We do apologized for any inconvenience we may have caused during your stay that is not the level of service we provide our guest, we are here to meet and exceed all of our guest expectation. We thank you very much Sincerely Jacqueline Hillhouse.
4 out of 5
by A verified traveler

Good night stay close to airport

Posted Jun 1, 2017
Hotel hallway and elevator need some updates. The room and bed are comfortable. Overall good night of sleep for catching a flight next morning!
Comment from Hotel Management
Jun 1, 2017 by Jacqueline Hillhouse Hotel Manager., Hotel Management
Good Morning, I would like to say thank you for staying with us, happy to hear you have a resting stay with us. Thank you for the comments in regards to hallways and elevator, we take your comments into conderation. Sincerely. Hotel Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad for an airport hotel

Posted May 22, 2017
Room a little cramped with poor ventilation. What else is there to say
Comment from Hotel Management
May 22, 2017 by Jacqueline Hillhouse Hotel Manager., Hotel Management
Good Afternoon, I wouls like to apologized for any inconvenience we may have casued during your stay and the condition of the room comfort. Sincerely
4 out of 5
by Barbara

Good

Posted May 20, 2017 on Hotels
Very comfortable
Comment from Hotel Management
May 22, 2017
Good Afternoon Ms Barbara, I would like to say thank you for staying with us. Sincerely Jacqueline Hillhouse
3 out of 5
by Emily

Not clean

Posted May 18, 2017 on Hotels
There was something crusty and gross on the floor that was never cleaned up. Bathroom was not cleaned.
Comment from Hotel Management
May 22, 2017
Good Afternoon M. Emily, I would like to apologized for any inconveinece during your stay and the condition of the room, that is not the level of service we providse for our guest, we are here to meet and exceed all guest expectation. Sincerely Jacqueline Hilhouse