We stayed for 3 nights in July to visit the penguin parade. Overall it was fairly good value, but it really is a motel. On check in I was advised the restaurant and bar isn’t open at all today,on a Sunday, in school holidays! The location is great - the beach is just down the end of the road, and the main streets of town about 5 mins drive away. There’s a small kids playground on site. Their website advertises a jumping pillow, which my kids were excited about - but it’s been dismantled.
We went for a walk to the beach - though never found it! We walked about 5 mins to the end of the property and came to a door that led to a promenade, that was not beach front - but we couldn’t get back through it if we walked out (luckily I checked!). The best part about the “resort” was the hot spa. BUT - something they didn’t tell me on check in, nor is it in the guest info folder - you have to request they turn it on so it’s hot when you want it. We were lucky in day 1 and 2, but on our last day it wasn’t hot when we went in. It took about an hour to heat up, not too bad - but very important information they do not make known.
We had a drainage issue in our bathroom and it became very unsafe. I would have hoped they would move us, but they just gave us a wad of towels each day to put down. another flaw is there’s no instructions for how to use the cooktop. They provide a guest folder with instructions for WiFi and AC and lots of other info - but nothing on the cooktop - crazy!