Seasonal outdoor pool, open 9:30 AM to 9:30 PM, sun loungers

Reviews of Kaloha Holiday Resort

3.5 out of 5
Kaloha Holiday Resort
Cnr Steele & Chapel Streets, Cowes, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 351 out of 778 reviews" "
Rating 8 - Good. 316 out of 778 reviews" "
Rating 6 - Okay. 82 out of 778 reviews" "
Rating 4 - Poor. 19 out of 778 reviews" "
Rating 2 - Terrible. 10 out of 778 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot by the beach
Stayed 1 night in Mar 2024

8/10 Good

Neil and Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean, tidy and a short walk to Cowes Main Street. It’s not a 5 star hotel but it doesn’t pretend to be one. The buildings are old but the rooms have been renovated enough to be comfortable. Very quiet area, close to a beach. If you struggle with stairs or even taking your bags upstairs then request a ground floor as there are no lifts. Would stay here again
Stayed 2 nights in Mar 2024

6/10 Okay

Chris

Traveled with partner
Disliked: Cleanliness
A bit below par, mouldy shower, very basic accommodation. Will not go back again
Stayed 2 nights in Mar 2024

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners who recently bought the business were extremely kind to change our booking from level 1 to ground ( issue walking upstairs) better facilities with no extra charge. Very friendly & professional.
Stayed 2 nights in Mar 2024

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, convenient and well appointed for our family of three
Stayed 2 nights in Feb 2024
Response from Robyn on Mar 2, 2024
Thank you Wilson,We look forward to hosting you and your family again.

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in is smooth with free parking, complete amenities in the rooms, kitchen, dining, outdoor tables, shower and jacuzzi. They also have outdoor pool and jacuzzi to enjoy in the evening it’s amazing I highly recommend.
Stayed 1 night in Feb 2024
Response from Robyn on Mar 2, 2024
Thank you for your kind words Hannah,so glad you enjoyed your stay.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Robyn on Mar 2, 2024
Thank you Emma,We hope you come again.

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
.Lovely made area. With great spa to use. . Good restaurant. . Disappointed room had not been changed of towels or given more tea bags etc.the second day. But I did get some from office.
Stayed 3 nights in Feb 2024
Response from Robyn on Mar 2, 2024
Thank you for your feedback Sandra. As you discovered, we are happy to provide you with more of anything you need. Please just ask and you shall receive.

10/10 Excellent

Abbey

Stayed 1 night in Feb 2024

8/10 Good

hongkun

Stayed 1 night in Jan 2024

10/10 Excellent

Miho

Traveled with family
Stayed 7 nights in Dec 2023

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

WAI TING

Stayed 1 night in Dec 2023

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close this property was to the beach and it was also a short walk from Cowes Jetty and Thompson Ave shops. The room was clean and had basic amenities. The room included a hair dryer, which was an unexpected perk. The resort has been designed that you could stay without needing reception, through online check-in/out, perfect if you arrive/leave outside reception hours. We had to ask for some larger plates and cutlery but reception was accommodating. There is a restaurant within the property, and some meals are nice from it. Unfortunately the TV channels hardly worked so we didn't actually watch it. Despite the spa not being very warm, we still enjoyed it a few times during our stay.
Stayed 5 nights in Dec 2023

10/10 Excellent

Pawandeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Dec 2023

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently situated, clean and it's also self check-in and out. We loved our stay.
Stayed 1 night in Dec 2023

8/10 Good

Nina

Liked: Staff & service
Great location!
The location of the resort was great - the backdoor opened right on the beach. The bed and pillows were not super comfy. The crockery and cutlery were not clean either. The furniture inside the room was beaten up - needed an upgrade. But the resort was nice looking with lots of palm trees. It was an ok stay, and would consider staying here again.
Stayed 1 night in Nov 2023

8/10 Good

Leanne

Stayed 1 night in Dec 2023

8/10 Good

cheung nga

Stayed 1 night in Nov 2023

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right on the beach! Beautiful clean unit with everything you need and very comfortable beds and great water pressure! Self check in was easy and instructions were clear. We will be back for sure 🙂
Stayed 1 night in Nov 2023

10/10 Excellent

Elysha

Stayed 2 nights in Nov 2023

6/10 Okay

Rachael

Stayed 1 night in Nov 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific hands free check in process!
Terrific hands free check in process!
Stayed 1 night in Nov 2023

6/10 Okay

Margaret

Stayed 2 nights in Nov 2023

10/10 Excellent

ROHIT

Stayed 1 night in Oct 2023

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and very close to the beach. Older property but kept up nicely. Would stay there again.

10/10 Excellent

Carly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Nice & close to the beach, park for the kids & walkable distance to shops. Fantastic restaurant on site with delicious meals. Great tropical feel with all the palm trees!
Stayed 2 nights in Oct 2023

6/10 Okay

Jason

Traveled with family
Location
Stayed 1 night in Sep 2023

6/10 Okay

Nicholas

Stayed 2 nights in Oct 2023

8/10 Good

Ross, YARRAVEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the digital check-in and checkout feature.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended !
Easy check in and out. Comfortable bed and nice airy room, with plenty of space. Very handy to the shops and beach.
Stayed 1 night in Sep 2023

10/10 Excellent

Tina

Stayed 1 night in Sep 2023

10/10 Excellent

Shibu

Stayed 1 night in Sep 2023

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot to base yourself from
Stayed 1 night in Sep 2023

6/10 Okay

Felicitie

Disliked: Staff & service
A property with lots of potential but unfortunately very dated. Toilet in the room was blocked and water pressure extremely low . Online check-in and check out which lacked personal interaction.
Stayed 1 night in Sep 2023

8/10 Good

Raeesa, Adelaide

Traveled with family
Liked: Cleanliness, property conditions & facilities
Neat property well maintained , it is a fairly new unit. Cannot say much as it was just an overnight stay.
Stayed 1 night in Aug 2023

8/10 Good

Shu Shu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jade

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little spot right in the middle Of cowes and next to the beach Ease of checkin with “PIN numbers” to get into your room. Microwave and bar fridge and tv. Bed was a bit uncomfortable but everything was clean and nice. Would be good for kids with playground bbq and pool esp during summer months
Stayed 1 night in Aug 2023

8/10 Good

Ding en

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stay. Affordable and close to all amenities in the area. The room was clean and beds were comfy! Will stay here again!
Stayed 1 night in Aug 2023

10/10 Excellent

Celia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet for our one-night winter stay. Check-in was easy and the staff are friendly. Location is great, close to the main street in Cowes and near the ocean/beach. Really enjoyed our time on Phillip Island.
Stayed 1 night in Aug 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place for touring the island. Nice large room. Close to town centre, restaurants, bakery, and supermarket.
Stayed 1 night in Jul 2023

6/10 Okay

Fiona

We stayed for 3 nights in July to visit the penguin parade. Overall it was fairly good value, but it really is a motel. On check in I was advised the restaurant and bar isn’t open at all today,on a Sunday, in school holidays! The location is great - the beach is just down the end of the road, and the main streets of town about 5 mins drive away. There’s a small kids playground on site. Their website advertises a jumping pillow, which my kids were excited about - but it’s been dismantled. We went for a walk to the beach - though never found it! We walked about 5 mins to the end of the property and came to a door that led to a promenade, that was not beach front - but we couldn’t get back through it if we walked out (luckily I checked!). The best part about the “resort” was the hot spa. BUT - something they didn’t tell me on check in, nor is it in the guest info folder - you have to request they turn it on so it’s hot when you want it. We were lucky in day 1 and 2, but on our last day it wasn’t hot when we went in. It took about an hour to heat up, not too bad - but very important information they do not make known. We had a drainage issue in our bathroom and it became very unsafe. I would have hoped they would move us, but they just gave us a wad of towels each day to put down. another flaw is there’s no instructions for how to use the cooktop. They provide a guest folder with instructions for WiFi and AC and lots of other info - but nothing on the cooktop - crazy!
Stayed 3 nights in Jul 2023

8/10 Good

Luke

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Simple and effective. Bathroom seems poorly designed though, with water ending up all over the place!
Stayed 1 night in Jul 2023

8/10 Good

Marilize

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upgrade on mattress can do.
Stayed 3 nights in Jul 2023

2/10 Terrible

Michael

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Probably a great place in the summer. Great location, close to beach. Booked a "beachfront cabin" - definitely not beachfront as there was a locked gate between the room and the beach. Also, there was no heat at all in the room, so we froze. TV didn't work either. Cleanliness was fine, though I see that other reviewers complained - no complaints from us on this. If there is no heat, don't make these "cabins" (converted trailers) available in the winter. Keep them to the warmer months. Should have saved the $90 a night and stayed in the motel part.
Stayed 1 night in Jul 2023

8/10 Good

James

Traveled with family
Liked: Staff & service, room comfort
Spa needs refreshing.
Booked a spa room thinking to use it when we arrive. Looked at the stained shower curtain, stained tub and old look drain, and decided not to take a bath.
Stayed 1 night in Jul 2023

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

andrea

Great location
Stayed 1 night in Jul 2023