Ratings based on 150 Verified Reviews

3.3 out of 5
63% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good budget hotel & staff, poor management.

Posted Oct 15, 2017 on Hotels
RSII is a great budget guest house, just poorly managed. They do not deliver all they promise on the website and the staff have not figured out how to deal with the discrepancies. Lacking resources (specifically- safe in the room, robes, etc.) and in my case a room with a view, calm insistence got me the room that was booked on the second day and a friend at the desk. Ignoring reality not matching the advertising, RSII is a good budget hotel, great location and good view. The two door locks I dealt with should be replaced. Suggest resisting the urge to take out frustrations on the staff. They are not likely doing the advertising. Management is rather poor perhaps they will read this and improve.
2 out of 5
by A verified traveler from Australia

Hotel with good location, but not amazing room

Posted Oct 3, 2017 on Wotif
Pros: Location
Cons: Ceiling repaired and painted, cups cleaned, new water/tea/coffee provided daily
Location: Royal Palace, riverfront, Friends restaurant is amazing
Good location near to Royal Palace, but room had holes and water damage in ceiling, beds were not re-made.
3 out of 5
by Thomas

Mediocre

Posted Jul 31, 2017 on Hotels
It was ok, the area is not the best and the facilities leave a lot to be desired. The doors were very difficult to open, it was generally shabby and dirty, toiletries were limited and the shower was very very weak. There is also construction on the ground floor, in general the hotel is only partially complete. Saying that, the staff are very nice.
1 out of 5
by Dean

Posted Jun 20, 2017 on Hotels
What it says it has like kettle tv etc it has or doesn't work. Very dirty and smells
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near riverside

Posted Jun 1, 2017
Pros: Good value for the money
Cons: Easy access to the top floors like an elevator.
Location: Very close to tourist point of interest.
Guesthouse was conveniently near tourist place of interest however there is no elevator to reach the fourth floor.
5 out of 5
by Tony

Riverside stay

Posted May 23, 2017 on Hotels
It's a good place for solo travelers.
3 out of 5
by A verified traveler

Mixed bag

Posted May 15, 2017 on Hotels
Was ok for a couple of nights. Very small and basic; none of the promised amenities eg tea, kettle, robe, slippers etc. Had central location, some friendly staff, fridge and TV I didn't try, pick up from airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good city hotel

Posted Jan 25, 2017
Pros: Price, location, caring staff.
Cons: Lift if space allowed.
Location: Cultural things walkable - National Museum, President's Palace, Mekong River, city parks, decent food easy to find.
Good little hotel within 10 mins walk of national museum (good), president's palace (ok for walk-by), Mekong Riverside (ok), and lovely city parks. Good food locations around in pleasant tourist areas. Room was fine - clean, with wi-fi, decent TV stations. Very helpful staff re room and trips/further travel, and even packed up my breakfast when coach arrived early. No lift that I could see. Excellent budget hotel that I would use again, and actually put subsequent hotels used in Cambodia to shame!
2 out of 5
by A verified traveler

location is good

Posted Dec 16, 2016
Pros: breakfast is good
Cons: housekeeping, maintenance and service
Location: very near to meekong river and all the pubs and restaurants
service very bad, two (2) persons stay but they given one towel have to request, bathroom very tidy, air conditioning not working, staircase not enough width, wifi difficult to connect
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 2, 2016 on Hotels