Ratings based on 7 Verified Reviews

3.4 out of 5
100% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by Char B from Brisbane


Posted Mar 26, 2014 on Hotels
I booked this hotel for 7 days but cancelled the last 5 because I was so miserable. I only booked it bc it had a gym but I never even went to the gym being so unhappy with the room. The shower was disgusting and very worn down, I think the faucet was attached with tape and there was not even warm water- just cold. Now it has been 2.5 months and I am still waiting for the refund for my cancellation. Consider yourself warned. This was the WORST HOTELS.COM EXPERIENCE I have ever had. No not book this, you will be severely disappointed.
4 out of 5
for Business Travelers
by ddc from VA

Great hotel for business or vacation

Posted Oct 28, 2012
Pros: Service was outstanding, ok gym, open spacious rooms & halls
Cons: Rush hour traffic challenging for street crossing, gym equipment could have been better maintained
Location: On busy street but with walking distance from River, Palace, mall and tons of local vendors
First time in Phnom Penh...was given hotel recommendation from government employer because just a few blocks from office. Was too expensive for my long-term stay budget so manager found us another place on river that is incredible! Excellent service, great breakfast comes with room.
5 out of 5
by Mark from Australia - VIC - Melbourne

Posted Jul 5, 2012 on Wotif
Pros: Jasmine spa
Cons: None
Facilities: Modern; Value: Affordable; Service: Outstanding; Cleanliness: Spick and span; friendly staff Who went out of there way to assist
4 out of 5
by A verified traveler from Detroit, Mi

Noise at Sokha Club

Posted Mar 3, 2012 on Hotels
First let me say that I like the hotel a lot. Rarely have I experienced such a capable and attentive staff. Always a smile for all the customers. The problem is with the design of the hotel. There is a karaoke club on the 3rd of 6 floors. The loud thumping noise easily carries to the 5th floor on one side of the building until 2am. Impossible to sleep if one is a light sleeper. After I was moved to the other side of the buliding I could not hear the music anymore. Unfortunately there is a restaurant on the 6th floor above that side of the building and one can hear the music until an hour past closing and then the noise of moving chairs lasted another hour. But at least I could sleep after midnight. Someone should have put the loud Karaoke room somewhere else or have had proper soundproofing.
4 out of 5
for Everyone
by kuw from JAPAN OSAKA

Posted Jan 31, 2014
Cons: ベルボーイ。私の聞き間違いかもしれませんが男性1人だったんですが変なサービスを勧められました。これはやめさせるべきです。女性なら何も勧められないと思いますが。
まずお部屋、綺麗にはしてますがエアコンから湿っぽい匂いがしてました。水道水は飲めないのでボトル2本サービスで用意されてます。 確かにカラオケの音が5階の部屋まで響いてきましたね。 朝食付きのプランでしたがレストランで注文する形式でアメリカンブレックファースト注文しましたが追加はなしでした。伝票にサインしましたが請求はあがってきてませんでした。メニューはコンチネンタル、アメリカン、日本食がありました。ただ日本食は追加がかかるかについてはわかりません。 館内に日本食レストランがありました。
3 out of 5
by O. larsen

Posted Jan 16, 2013 on Hotels
Greit og sentralt hotel. Bodde i 5. etasje. En del støy fra dico / karaoke, men de ga seg ca 02:00. Tror det var roligere i etasjene under. Veldig hyggelig og service vennlig betjening.
3 out of 5
for Everyone
by A verified traveler


Posted Dec 20, 2012
値段相応だと思います。部屋もまあ快適でした。 ただカラオケクラブが有名なようで、(トゥクトゥクの運転手が言っていました)、夜12時くらいまで階下のカラオケの音が部屋に聞こえてきました。気になる人はいやかもしれません。 ただ、王宮など観光名所にも近くて、ロケーションはいいと思います。 ホテルの近くにはレストランも並んでいますし、スーパーもありますので、一人旅やビジネスで訪れる人にはいいのではないでしょうか。