Ratings based on 223 Verified Reviews

4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Scotland

A family friendly hotel in a secluded location.

Posted Oct 23, 2017
Pros: The quiet location which, maybe incongruously, was close to many local attractions, for example the Royal Palace and the riverside boulevard.
Cons: The only criticism I could make is that there is insufficient storage space for clothes.
Location: See comments in 'What did you like about this hotel'
We had a very pleasant stay at the hotel with only one or two minor inconveniences. Without exception, the staff were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide Aust

Top position

Posted Oct 21, 2017
Pros: Was beautifil and set in a tranquil garden.
A peaceful oasis. Family room was large and comfortable. Attractions all close by and within easy reach by tuk tuks which service the location. Particularly helpful, reliable and friendly and speaks good English is tuk tuk driver Ya Ya - look out for him with his yellow motor bike. Staff at hotel where excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pewsey, UK

Beautiful, safe, very clean and excellent staff.

Posted Aug 13, 2017
Stayed Aug 2017. Brilliant - would stay again, no hesitation.
Comment from Hotel Management
Aug 28, 2017 by Estelle, Hotel Management
Dear Jim, Thank you for your nice comments. We hope to be able to care for you again in the future. Best Estelle
4 out of 5
Recommended
for Families
by A verified traveler from Singapore

Perfect for families

Posted Jul 31, 2017
Hotel was excellent with english speaking front staff who were quick to help in any matters. Security was very good and it felt safe to stay at the location.
Comment from Hotel Management
Aug 8, 2017 by estelle, Hotel Management
Dear Nabil, Thank you so much for your kind feedback. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Lovely hotel in great location

Posted Jul 21, 2017
Pros: The setting, the pool, the rooms, the staff.
Location: It's a fun location, with lots of restaurants and shops, but not tourist-y. You will very much see local Khmer culture.
The Kabiki feels like a park -- there are huge trees, all labelled as to type -- with flowers. It's a beautiful setting. You feel like you're far away from the busy city streets, but you're right there. There aren't many rooms so you receive excellent service.
Comment from Hotel Management
Jul 24, 2017 by Estelle, Hotel Management
Dear Laura, Thank you so much for your positive feedback. It means a lot to us Best
5 out of 5
by Devyn

Posted Jul 1, 2017 on Hotels
Great hotel with fantastic staff. Clean and with the perfect location.
Comment from Hotel Management
Jul 3, 2017
Dear Devyn, Thank you very much for your kind feedback. It means a lot to us. Best Estelle
4 out of 5
Recommended
for Everyone
by A verified traveler from nguyen

Dog bed hard as rock

Posted Jun 30, 2017
We were 3 adults so got a king bed & a sofa bed hard as rock. This shouldn't happen especially when we paid for 3 people!! Everybody should get comfortable bed!! Hotel staff members were very nice & very polite which made our stay nice. Thank you all the friendly staff @ Kabiki!!! You all deserved to be recognized for your outstanding work
Comment from Hotel Management
Jul 5, 2017 by Estelle , Hotel Management
Dear Guest, Thank you for your feedback. All our bed except the extra bed has mattress topper if you don't like hard mattress. The mattress topper can be requested at reception. Best Regards
5 out of 5
by Charles

Quiet location near city center

Posted Jun 24, 2017 on Hotels
Quiet location. Lush vegetation
Comment from Hotel Management
Jun 27, 2017
Dear Guest, Thank you very much for your kind feedback. We hope to be able to welcome you again. Best Estelle
5 out of 5
by Charles

Green and quiet in the middle of the city

Posted Jun 22, 2017 on Hotels
Very quiet
Comment from Hotel Management
Jun 27, 2017
Dear Charles, Thank a lot for your kind comments on our location and garden. We hope to be able to care for you again. Cheers Estelle
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth

A tranquil oasis in the middle of a vibrant city

Posted Apr 14, 2017
The hotel is in a very quiet back street. The gardens & pool are gorgeous. With excellent access to the major sights it's easy to get around. The staff were extremely friendly and helpful. The food was fresh & delicious. The room was a little dated & could use freshening up. Unfortunately the kids beds were not very comfortable.