Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
50% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Posted Jul 15, 2016 on Hotels
다른 것 보다는 메콩강 전망을 기대하고 예약을 하였는데 메콩강 방은 이용을 할 수가 없다고 했습니다. 시내쪽과 거리도 멀어서 다니는데 비용이 많이 나왔고요. 객실은 크기도 적당하고 큰 불편한건 없었습니다.
5 out of 5
by Zack

This traveler left a rating score only Posted Jun 29, 2016 on Hotels
5 out of 5
by A verified traveler from Prague

Much better

Posted Jun 29, 2016
We found this hotel much better and improved with friendly staff and good service. Nice set up in the room, and we had special request for room with view to the river.
Comment from Hotel Management
Jul 18, 2016 by Daravuth Ann, Hotel Management
Dear Hubert, Thanks for your time to review us. Hope to welcome you back as soon as possible. Thanks with my best Regards, Daravuth Ann General Manager
3 out of 5
by JANGGYU from korea

조용하고 리버 전망 좋은 호텔

Posted Jan 15, 2015 on Hotels
객실은 청결했으며, 리버 전망이라 전망은 좋았습니다. 엘리베이터도 있어서 맘에 들었습니다. wifi는 객실에서 이용할 수 없고 로비에서만 이용할 수 있으며, 4성 급이라 3성 급 호텔에서 이용할 수 없는 스팀사우나와 수영장 시설을 이용해 보려했지만 다른 호텔에 비해 이용객 수가 적은 편이어서 그런지 스팀 사우나는 시설 보수중으로 이용할 수 없었고, 수영장도 관리를 안해서 물이 더러워서 이용할 수 없었습니다.
2 out of 5
by A verified traveler from Ireland

Would never recommend

Posted Oct 22, 2014
Booked this hotel as it is stated to be near the city centre, have a sauna, jacuzzi and serve western food. None of the above is correct,sauna had wires coming from it, jacuzzi looked old and never used and hotel was most definitely not near the city centre and when we went to venture out at night off a walk,felt incredibly uneasy and went back to our room. There were so many ants in the room and they crawled everywhere!! Disgusting for a supposed 3/4* hotel. Do not stay as this hotel is definitely not worth the money!!!
1 out of 5
by Chong from Australia - NSW - Sydney

Posted Apr 27, 2014 on Wotif
Pros: Good view of Mekong River
Cons: Poor service, the promised shuttle services to town and airport never eventuate
Location: Too remote
2 out of 5
by Genevieve from Australia - NSW - Sydney

Posted Mar 6, 2014 on Wotif
Pros: Leaving
Cons: They do not offer airport transfers, shuttle or have a working phone to call overseas
Location: Too isolated
Facilities: Bare minimum; Value: Rip-off; Service: Awful; Cleanliness: Tidy; Wotif were great in assisting with the issues that arose when we checked in, the hotel however are dodgy
3 out of 5
by Bronwyn from Australia - QLD - Gold Coast

Posted Sep 21, 2013 on Wotif
Pros: The breakfast
Cons: The rooms were a bit tired looking
5 out of 5
by Samnang from Australia - VIC - Melbourne

Posted Apr 9, 2013 on Wotif
Pros: The view. It helped that I know how to speak khmer. The staff were very friendly and helpful
Cons: The lights were a little dim
Location: Accessible
Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful; Overall I was happy with my stay the beds were so comfy.
4 out of 5
by Andrea from New Zealand

Posted Dec 23, 2012 on Wotif
Cons: Too far out of town
Location: Too remote
beautiful river views, lovely rooms
Comment from Hotel Management
Dec 15, 2012
Ms. Andrea Clarke, thank you for the comment, due to our location we are offering a 4 times departure from hotel to town Free shuttle service I want to know if we serve this to you?