Ratings based on 123 Verified Reviews

3.9 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel but rooms are getting old

Posted Mar 26, 2017
Pros: location, swimming pool
Cons: refurbishing the rooms
it was ok to return to Himawari. I went there for the first time in 2011 and since then, nothing has changed in the room. The wear and tear are now clearly visible. Nevetheless, it is still on OK place but for how long ?
Comment from Hotel Management
Apr 5, 2017 by Sovandara, Hotel Management
We thank you for spending your valuable time to give us a review and we appreciated it. We hope all goes well and looking forward to welcome you back again on your future visit. Please do pass some good words to your friends to support us.
4 out of 5
by James

Quick weekend stop

Posted Mar 15, 2017 on Hotels
Quick weekend stop for business. The Himawari was nice as usual. Everyone was friendly, and the rooms are great.
Comment from Hotel Management
Apr 5, 2017
We really appreciate it and hopefully you are able to pass some good words to your friends to support us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel to stay at

Posted Mar 9, 2017
Central location, large room, grate view of river, easy to walk to everything
Comment from Hotel Management
Apr 5, 2017 by Sovandara, Hotel Management
We really appreciate it and hopefully you are able to pass some good words to your friends to support us.
5 out of 5
by Lian Seng

Nice hotel, big room, big toilet, comfortable bed,

Posted Feb 26, 2017 on Hotels
Nice and comfortable.
Comment from Hotel Management
Mar 4, 2017
We appreciate it with your comments and will continue to maintain the acceptable level to meet our valuable guest expectation like you. Once again thank you very much
4 out of 5
by A verified traveler

okay hotel but plenty of room for improvement

Posted Feb 1, 2017 on Hotels
We booked a 2 bedroom (1 king and 2 single beds) for 4 people, but was told upon arrival that that room type catered to only 3 people max. Ended up having to pay an extra USD 30 for the 4th person, which we thought was rather scam-ish. Apart from that the room size was good with strong wifi. Gym and pool facilities were great. FD supervisor was meticulous but the other service staff could do with more training to improve their service level.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and we would like to express our sincerest and highly appreciate for your kind feedback.
4 out of 5
by James

Home away from home

Posted Jan 26, 2017 on Hotels
The staff here always make me feel at home, even though I'm on the opposite side of the world. I was upgraded to a better room, the laundry service was quick, the room was great. Good trip.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and we would like to express our sincerest and highly appreciate for your kind feedback.
5 out of 5
by Edward

i would stay again

Posted Jan 23, 2017 on Hotels
Very convenient , comfortable
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and we would like to express our sincerest and highly appreciate for your kind feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Conveniently located Hotel

Posted Dec 21, 2016
The hotel is located on the riverside giving access to the path along the river away from the traffic. About a 10 minute walk to some bars and restaurants. Good craft beer from their own micro brewery but the service can be slow and the prices are high. Staff were accommodating and generally friendly. Breakfast had quite a wide selection of items and started early enough for an early flight out of Phom Penh. The hotel caters for several functions, weddings, parties, etc. which can make it a bit noisy although not too late into the evening. Overall, quite a good hotel but a little over priced for Phom Penh.
Comment from Hotel Management
Jan 30, 2017 by Thea Sovandara (Mr.), Hotel Management
Thanks for staying with us. We work hard to make our guests happy and we would like to express our sincerest and highly appreciate for your kind feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Spacious rooms in Phnom Penh

Posted Nov 12, 2016
Pros: Hotel was good with very spacious rooms, though a bit dated. Staff was friendly and breakfast delicious.Location was good with great views of the Tonle Sap and Mekong and a few block from the Royal Palace.
Cons: Rooms were huge but a bit dated, hotel probably needs a renovation after 15 years. But other than the looks, everything was clean and in perfect order.
Location: On the Sisowath quay, nice for walks by the river. A few blocks for Royal Palace and Museum. Restaurants are further out but tuktuks are cheap and fun
Comment from Hotel Management
Dec 15, 2016 by Sovandara, Hotel Management
Thank you for staying with us, we work hard to make our guest happy and appreciate for your kind feedback.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels