Close to the riverside, but overall disappointing
Posted Mar 31, 2015
After a somber welcome to the hotel I hoped it would improve. It didn't. The porter showed me to my room and when he showed me the safe, must have noticed it was locked open. But he said nothing. When I tried to use it, obviously it didn't work, so maintenance was called. Very poor that he ignored it, but that seemed to be the general staff attitude.
Breakfast was dreadful. If you have a choice don't pay extra for it, go to one of the many restaurants nearby and choose what you want.
After travelling I was excited to return to Phnom Penh and this hotel, but found it very disappointing. No friendliness or warmth about the place.