Ratings based on 220 Verified Reviews

3.4 out of 5
71% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Nice hotel centrally located

Posted May 10, 2017
Nice hotel, clean spacious room with large bathroom. Close to shops and transport. Staff go out of their way to make your stay the best.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Clean and comfortable with friendly staff

Posted Mar 20, 2017
Pros: Helpful staff, cleanliness, room size, comparatively quite location
Cons: Breakfast size, television reception
Location: Within tuk-tuk drive of everything in PP, walking distance to Independence Monument, mall shopping
I've stayed at a few 3-to-4 star hotels in PP and this one is my favorite so far. Although the location is set away from common tourist areas, it is relatively quiet, very clean and modern in its decor. The staff are also very friendly and accommodating. The free breakfast is on the small side, but the food and coffee are good. The room size is also comparatively large for the price. I would recommend this hotel to anyone looking for a medium-end room in PP.
Comment from Hotel Management
Mar 22, 2017 by Boromey, Hotel Management
Thank you very much for your great review, we hope to serve for your next trip to Phnom Penh, we look forward to see you soon. Have a very nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great staff

Posted Feb 14, 2017
Pros: The staff & the beds were comfy
Location: This was quite local to the independence monument & palace which you could walk to
This hotel was in a good location for local attractions as well as getting to the the Genocidal museums. The staff here were very nice & helps us with booking various trips we had planned
Comment from Hotel Management
Feb 16, 2017 by Boromey Leng , Hotel Management
Thank you very much for choosing our hotel as your accommodation for Phnom Penh. We deeply thanks for your compliments, we will improve our service to meet your expectation. We hope to meet you again for your next trip to Phnom Penh.
4 out of 5
by Rina

This traveler left a rating score only Posted Feb 10, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Jan 8, 2017
Located near to the local clubbing area, Epic Club and the newly opened Marque Club. Near Nagaworld Casino too. Staff was helpful and friendly.
5 out of 5
by Trang

Posted Jan 4, 2017 on Hotels
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you very much for your helpful review, we hope to serve next time...
1 out of 5
by A verified traveler from sydney

Posted Dec 16, 2016
room smell of cigarette no widow ..the picture and room is not the same .
4 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
The people was very friendly and gave me some good advices. The only thing is about the air conditioner is not cool enough.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you very much for staying with our hotel, hope to see again next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston Texas

Boutique are very nice and quiet

Posted Oct 13, 2016
Pros: The Decor and style of the atomosphere.
Cons: Nothing. Great place
Location: Great location
Really enjoy my stay. Beautiful place. Friendly staff. Love the room.
Comment from Hotel Management
Oct 25, 2016 by Boromey Leng, Hotel Management
Thank you for your stay and trust. We are craving for better services and hope to provide all those improvements to you next time you travel here. Have a very nice day!
3 out of 5
by Robert from Sittingbourne

Lovely hotel

Posted Aug 9, 2016 on Hotels
Lovely hotel that overlooked a nice park/square. The room was very nice and the beds very comfortable. The bathroom was roomy and very clean. I/we would use this hotel again and recommend it.
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Dear Value Guest, Greeting from Royal Inn Boutique Hotel. Thank you very much for to choose our Hotel Property as your Phnom Penh accommodation and spending a time writing us your wonderful experiences. It is our great honor to have a great honorable guest like you to stay with us. And it is also help us to get more trusts from our prospected guest. We will share your comments with our team in order to improve and cheers their good performance. Once again on behalf of Royal Inn staff we would like to thank for your opportunity that you gave us to serve, we insistently hope for your returns. Best regard, Boromey Leng