Ratings based on 315 Verified Reviews

3.9 out of 5
85% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Tranquility

Posted Feb 25, 2017
Definitely one of my favorite hotels in Phnom Penh, only flaw is its popularity with tourists, creating contrast outside out of the room
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Feb 23, 2017
Great rates for nice rooms with limitless access to free bottled water & staff
5 out of 5
Recommended
for Everyone
by A verified traveler from South Korea

Excellent buffet breakfast & rooftop pool concept

Posted Feb 14, 2017
Pros: Excellent value for money, especially considering the extensive buffet breakfast is included for each guest. Location of hotel is nice, too.
Cons: The two computers in the lobby offer internet access, but the computers are outdated and difficult to operate.An update to these computers would help.
Location: It is a little bit far from the Mekong River attractions, but the surrounding area has some nice restaurants and art galleries.
The Frangipani Living Arts Hotel & Spa is an EXCELLENT place to stay in Phnom Penh. By far, the best feature of the hotel is the extensive buffet breakfast offered each morning. Guests can also swim in the pool next to the lobby (and breakfast area). The rooftop also features a small pool as well as a bar with a nice lookout. The hotel staff are excellent and can accommodate you with their solid English language skills. The lobby is bright and colorful and offers a stark contrast to the dark wood style found in many Khmer lobbies of Cambodian hotels. I have stayed at The Frangipani Living Arts Hotel & Spa on two different occasions (3 years apart) and the high level of service has remained the same. The surrounding area of the hotel is also worth a stroll, especially the Chinese restaurant on the corner.
Comment from Hotel Management
Apr 23, 2017 by chan, Hotel Management
Dear Valued Guest – Jayrads, Greeting from Frangipani Living Arts Hotel &Spa! Thank you very much for your loyalty choosing our Frangipani Living Arts Hotel & Spa for your stay and spending a time writing us your wonderful experiences stay. With being very pleasure and honored by having you to patronage with us again and obviously, we feel very awesome to see your kind efforts to write a described comment to explore your great memorable experience stay for your both stay with us. We definitely will share your constructive comment as well as complementary tips with our entire team to let them to keep move forward to provide their outstanding service. Again, on behalf of the Frangipani Living Arts Hotel & Spa would like to deeply thank for your giving a constructive comments and wonderful comment. We are looking forward to welcome you back at Frangipani Living Arts Hotel & Spa in the nearest future Soth Sophea Assistant to Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel, excellent facilities and service

Posted Feb 13, 2017
Pros: Facilities, staff friendliness and hotel breakfasts
Cons: Proper air ventilation in the bathrooms
Location: The hotel is within walking distance to major markets and there are plenty of tuk tuks nearby to take you to the city center.
The hotel is nice, a bit basic but perfectly acceptable. The hotel facilities are really great, especially the spa services which (although more expensive than services available on the street) are really top quality. Hotel staff are amazing, really friendly and try to accommodate you in any way they can. The hotel breakfast is exceptional too, one of the best I've had in SE Asia.
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Frangipani

Posted Feb 10, 2017
Good choice for whoever likes boutique style hotels, the staff are very helpful & the area has a big diversity of food choices
Comment from Hotel Management
Feb 17, 2017 by chan, Hotel Management
Dear Valued Guest – Anonymous, Greeting from Frangipani Living Arts Hotel &Spa! Thank you very much for your choosing our Frangipani Living Arts Hotel & Spa for your stay and spending a time writing us your wonderful experiences stay. For short meaningful comment with a great full score, this is showing that you have been enjoyed your stay with our facility, location and staff. We definitely will share your constructive comment as well as complementary tips with our entire team to let them to keep move forward to provide their outstanding service. Again, on behalf of the Frangipani Living Arts Hotel & Spa would like to deeply thank for your giving a constructive comments and wonderful comment. We are looking forward to welcome you back at Frangipani Living Arts Hotel & Spa in the nearest future Warmest Regards, Soth Sophea Assistant to Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Deal

Posted Feb 8, 2017
A good alternative to the over-priced bustling hotel that offers the same rooms for a much higher price
Comment from Hotel Management
Feb 17, 2017 by chan, Hotel Management
Dear Valued Guest – Anonymous, Greeting from Frangipani Living Arts Hotel &Spa! Thank you very much for your loyalty to choosing our Frangipani Living Arts Hotel & Spa for your stay and spending a time writing us your wonderful experiences stay. We are very excited and proud for your returning back to stay with us again, and moreover, for your kinds effort to write a comment to explore your great experience stay during the moment you were with us. We definitely will share your constructive comment as well as complementary tips with our entire team to let them to keep move forward to provide their outstanding service. Again, on behalf of the Frangipani Living Arts Hotel & Spa would like to deeply thank for your giving a constructive comments and wonderful comment. We are looking forward to welcome you back at Frangipani Living Arts Hotel & Spa in the nearest future! Warmest Regards, Soth Sophea Assistant to Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Best in 123 street

Posted Feb 7, 2017
Returned back after trying other hotels in the area, the hotel is well taken care off & staff are excellent
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Popular Hotel

Posted Feb 2, 2017
The Frangipani Living Arts Hotel & Spa is in the Russian Market area, the rooms & shower are a bit older, but its fair for value
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

PNH good choice

Posted Jan 28, 2017
Pros: Staff
The hotel seems to be popular with tourists, on our first day we were surprised to walk out to tens of tourists heading to their rooms, despite the big check-ins we got full attention from the staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Classy little place but without the high pricetag

Posted Jan 18, 2017
Comfy place, close to the tuel sleng museum. Rooftop bar with pool is a real winner to relax away from the hustle and bustle.