Ratings based on 768 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Burlington

Posted Feb 10, 2016
The front office staff was very helpful and friendly.
Comment from Hotel Management
Feb 10, 2016 by Sam, Hotel Management
Dear, Guest Thank you for you kind comments for us, we glad you enjoyed your staff service and your stay. -Sam/Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good experience

Posted Feb 1, 2016
Pros: The manager was very helpful and friendly. The room was fquite comfortable and very clean. The hotel was in a convenient location.
Location: The hotel is within walking distance of the Phoenix Convention Center and downtown Phoenix.
The manager was very helpful and friendly. The room was fquite comfortable and very clean. The hotel was in a convenient location, being within walking distance of the convention center and downtown Phoenix.
Comment from Hotel Management
Feb 3, 2016 by sam, Hotel Management
Dear, Value guest we are very happy to see your feedback for your recent stay with us, Thank you for taking time, it will be our pleasure to serve you again in future! Thank you -Sam Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hsinchu

離Phoenix市中心很近的飯店

Posted Jan 31, 2016
Pros: 交通方便 Wifi快
Cons: 鬧鐘早上6點會響
Location: 沒有...
1. 離Phoenix市中心很近 2. 只要付7美元,就可以從飯店去機場 3. 鬧鐘早上6點會響... 4. Wifi速度快
Comment from Hotel Management
Feb 3, 2016 by Sam, Hotel Management
Dear, Guest Thank you for your kind feedback for your recent stay with us, hope to see you again. -Sam/Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent service, noisy street.

Posted Jan 23, 2016
The hotel manager was very accommodating with my need to do a late checkout (very reasonable fee to stay a few extra hours). The room was clean, comfortable, etc. The only reason the stay was somewhat disappointing is because I am a light sleeper and the noisy traffic/bus stop on the adjacent street woke me several times during the night. If I were to stay again, I would request a room away from the street.
Comment from Hotel Management
Jan 26, 2016 by Sam, Hotel Management
Dear, guest Thank you for your recent stay with us, we are very great full for your feedback, we glad you enjoyed your stay and service but sorry to hear that you had a inconvenience by outside noise, for you future stay mention us ahead of time to save quietest room possible we will try our best, looking forward your future stay with us. -Sam Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Simple, clean, very quiet

Posted Jan 22, 2016
I have been here at least 5 times for business meetings. Sam at the front desk is amazing and very helpful. This is not a fancy hotel, but it has everything you need-tv, microwave, fridge. The price is amazing. Each time I stay, the place is spotless.
Comment from Hotel Management
Jan 26, 2016 by sam, Hotel Management
Dear,Guest We appreciate to taking time for you feedback and glad you enjoyed your stay with us, your feedback is very helpful for our future guests, we are very thankful for appreciation to our staff , proud to having guests like you! hope to you see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

got what I wanted, close to everything and saved $

Posted Jan 20, 2016
Pros: location and superiour choice of HD chanels ( TV )
Cons: continental is same and basic.
Location: On the edge of downtown.Close to things transportation and everything. But a lot of druggies and street people.
Pretty basic but Ok. If street people etc make you feel unconfortable pay the extra 100 a nite somewhere else. But I was OK with saving $.
Comment from Hotel Management
Jan 26, 2016 by sam, Hotel Management
Dear, guest Thank you for staying with us and taking time for your feedback, our price is very economical and our goal to provide nice clean rooms with all basic amenities, for you next visit please let us know your suggestion for continental breakfast we will forward to our management team, looking forward to see you again! -Sam Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary, ab

Good downtown location

Posted Jan 18, 2016
This hotel was about a 5 minute walk to Comerica theater. I felt safe in the area, though about two blocks down it seems to get a bit sketchier. I would def stay here again. The staff was awesome and very nice. Room was clean and had everything needed.
Comment from Hotel Management
Jan 20, 2016 by Sam, Hotel Management
Dear, Value guest we are very happy to see your feedback for your recent stay with us, Thank you for taking time, it will be our pleasure to serve you again in future! Thank you -Sam Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

The best of America's Best.

Posted Jan 13, 2016
Pros: It was clean, well maintained and pridefully run.
Cons: not much.
Location: It's just a few blocks from the Central light rail station.
What a great motel for the price and location. The room was exceptionally clean. The staff was exceptionally nice and helpful.
Comment from Hotel Management
Jan 14, 2016 by sam, Hotel Management
Thank you for your kind feedback, see you again in Phoenix!
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Phoenix 2 night stay

Posted Jan 7, 2016
Stayed for 2 nights on the way from Cancun to LA . Good hotel, very clean and comfortable. Loved waffles for breakfast!
Comment from Hotel Management
Jan 11, 2016 by sam, Hotel Management
Thank you for your kind feedback, see you again in Phoenix!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2015
Very good hotel, clean, well located, beyond our expectations! I Recommend!
Comment from Hotel Management
Dec 27, 2015 by Sam, Hotel Management
Dear, Sir Appreciate for your recommendation for future travelers, proud to having guest like you, see again in Phoenix -Sam Manager