Ratings based on 815 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Rome,Italy

Posted May 14, 2016
Nice Hotel close to City business downtown and 15 min by car to Scottdale turistic downtown
5 out of 5
by A verified traveler

Very clean and updated decor

Posted May 9, 2016
good price, good location, clean room, fast check in
3 out of 5
by A verified traveler from Dallas

Clean Cheap Close to Downtown

Posted May 5, 2016
Pros: Clean, cheap and close to downtown.
Cons: It is what it is. The free breakfast is really just a waffle iron, bananas and apples, and cereal.
Location: There is nothing really close but downtown is a short 15 minute walk. The only things really near the hotel are a McDonalds and a Church's chicken,
Not the fanciest hotel but the place is clean, has a fridge and a microwave and is a 15 minute walk to downtown. If you're in town for a conference like I was and you aren't going to spend a ton of time in the room, this place is perfect.
4 out of 5
by A verified traveler

Posted Apr 19, 2016
It met all the expectations and was quiet place at night.
Comment from Hotel Management
Apr 24, 2016 by Sam, Hotel Management
Dear,Sir Thank you for your feedback and rating for your recent stay, we gald you enjoyed your stay and our location, waiting to serve you same, see you again.Sam/Manager
4 out of 5
by A verified traveler from Devon, UK

Very conveniently placed for the city centre

Posted Apr 10, 2016
Cons: Rooms are comfortable enough but need updating.
This is a pretty standard inn and well priced for what it offers and its proximity to the city centre and the metro light rail. The rooms are comfortable but pretty basic, but they are, after all, only there to crash out in. My room was situated under a stairwell so it was like living in a cave, but it was right next to a pleasant little courtyard garden that I could eat my breakfast in. This was very nice. Breakfast itself was a well varied continental type. Sam the manager is an excellent guy. I had to make an emergency call to the UK and he let me use his personal cell phone. He really helped me out. I would have no problems staying here again.
Comment from Hotel Management
Apr 10, 2016 by Sam, Hotel Management
Dear, Stefan Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and shuttle. Thank you for your time in reviewing your experience, and we hope to host you again soon. Sam/Manager
4 out of 5
by A verified traveler

Motel di poche pretese ma carino

Posted Apr 7, 2016
Location: Situato a 10 min a piedi dal convention center. Per il resto, è lontano da tutto, ma del resto a Phoenix OGNI COSA è lontana!
Si tratta ovviamente di un motel a due stelle, ma tutto sommato siamo stati bene. Carina e spaziosa la stanza, ottimo il wifi e la tv a schermo piatto. Gradite e utili anche le dotazioni di frigobar e microonde (per chi vuole usarlo). Molto comodo il letto king size. Un po' rumoroso l'impianto di condizionamento. Il bagno con vasca veramente basic e un po' "vissuto", ma tutto sommato ok (ma perché in USA non esiste l'estensore per la doccia??????). Colazione inclusa molto basilare, caffè, frutta, yogurt, cereali e pancankes da fare sul momento. Considerato che però in USA la colazione non è MAI compresa e per farla a pagamento bisogna vendere un rene, andava benissimo. Sam, il responsabile, molto simpatico e gentile.
Comment from Hotel Management
Apr 10, 2016 by Sam, Hotel Management
Dear, Sir Thank you for your feedback, we glad you enjoyed your stay and breakfast, hope to see you again.
1 out of 5
by A verified traveler from D

nope

Posted Apr 4, 2016
I arrived at the front desk to check in and all the staff were sleeping. Albeit the clock read about 2 am, but late check in was guaranteed! Long story short they were too groggy to check me in and I wasted my time and money by booking here and through this website. I'm sorry. Bad experience.
Comment from Hotel Management
Apr 10, 2016 by Sam, Hotel Management
Dear, Guest Thank you for your feedback and sorry to hear that you did not enjoyed your stay, we offer clean room with all basic amenities with economical price, our facility is very small size and operated by residential manager at time you arrive 2AM front office is locked but night service handle by night door bell, our office operation is 24 hours so we attend our guest any time, hope you understand this clarification, please give us one more chance to serve you so we can show our hospitality and value of our guests, hope to see you again. Sam/Manager
5 out of 5
by A verified traveler from Sydney

Clean and friendly, with waffle breakfast!

Posted Mar 22, 2016
Pros: Clean and comfortable room, convenient location, good price. And waffles for breakfast!!
Location: Welcome Diner on Roosevelt St does great food.
Modern,clean and right next to downtown Phoenix, this motel provides good, comfortable accomodation at a great price. Very helpful and friendly staff.
Comment from Hotel Management
Mar 31, 2016 by Sam, Hotel Management
Dear, Sir Thank you for your feedback, we glad you enjoyed your stay and breakfast, hope to see you again.
4 out of 5
by A verified traveler from Wisconsin

Reasonably priced in downtown

Posted Mar 18, 2016
Pros: Nice outside veranda, helpful owners.
Location: Walking distance to downtown and close to sports venues, science museum
We arrived late afternoon, but our room was not yet ready. We were given the key and chatted with the housekeepers, who were quite friendly. Room was clean but air conditioner was tricky to adjust. Breakfast was limited, and there were just a few stools to sit on. However, there is a shaded sitting area outside that was quite pleasant for the time we were there. Owners were friendly and wanting to please.
Comment from Hotel Management
Mar 23, 2016 by Sam, Hotel Management
Dear, value guest Thank you for your recent stay with us, your kind comments will very helpful for future travelers, sorry about breakfast seating area we try our best on existing property, but for your continue support and business may help us to make best is future, waiting to welcoming you again. -Sam/Manager
3 out of 5
by A verified traveler from Calgary, Alberta

Respectable motel close to concert venue

Posted Mar 16, 2016
Pros: Didn't have to pay $600/night
Good enough to lay your head for a brief stay after a concert.
Comment from Hotel Management
Mar 17, 2016 by Sam, Hotel Management
Dear, sir We are very thankful for your business, our location is very convenient for downtown visitors like you who attending conference or concert, we glad you enjoyed our price and service, looking forward to serve you again. -Sam/Manager