Ratings based on 943 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

It was okay

Posted May 16, 2017
It was good nothing to complain about staff was friendly complimentary breakfast was good I would stay again
Comment from Hotel Management
May 17, 2017 by Sam, Hotel Management
Dear, Guest Thank you for your kind comments. It was our pleasure to serve you. We are jubilant to know that you enjoyed our service and facilities. Hope to see you next time. -Sam/Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable, yet affordable!

Posted May 4, 2017
I loved this hotel! We had a room for a night and it was perfect. The location was close to shops, restaurants, etc. Nice place to stay for a short trip!
Comment from Hotel Management
May 4, 2017 by Sam, Hotel Management
Dear, Guest Thank for your recent stay with us. It was a pleasure serving you. We are jubilant to hear that you enjoyed price and comfort of the rooms. Hope to see you again! -Sam/Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ames, IA

Affordable place close to downtown Phoenix

Posted Apr 26, 2017
Cons: The quality of breakfast can be improved.
Location: Located at a walking distance from downtown Phoenix.
Decent and affordable place conveniently located near downtown Phoenix. The rooms are nice and clean. The breakfast is not very good.
Comment from Hotel Management
Apr 27, 2017 by Sam, Hotel Management
Dear, Akshit We are happy to hear that you enjoyed our clean room and location. Sorry that you did not enjoy the breakfast bar. But we take note for our management team for evaluation. -Sam/Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

good value for the money

Posted Apr 18, 2017
The people were super friendly. My room was clean and comfortable. I walked to the convention center from here. I can't stress enough how nice and helpful the people were that run this hotel.
Comment from Hotel Management
Apr 23, 2017 by Sam, Hotel Management
Dear, Guest It was great to serving you! We glad you enjoyed our friendly staff service. Happy to hear that our location was fit for your need. Love to serve you again. -Sam/manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Very clean and nice place. Hotel staff was very friendly. This place is very close to the downtown so the location was perfect for me.
Comment from Hotel Management
Apr 15, 2017 by Sam, Hotel Management
Dear, Guest Thank you for the opportunity to serve you. It was wonderful to know that you enjoyed our clean room and friendly service. We are waiting for to welcome you again. -Sam/Manger
4 out of 5
by A verified traveler from W

Adequate motel with comfortable beds

Posted Apr 11, 2017
Rooms were a good size, with comfortable beds, and good showers. Location was a convenient drive (or even walk) from downtown. Included continental breakfast was the standard US motel cereal, OJ, coffee and waffle maker, which never quite appeals to me!
Comment from Hotel Management
Apr 13, 2017 by Sam, Hotel Management
Dear, Gemma We are euphoric to hear that you enjoyed our comfortable room and good shower. Our location is ideal for downtown visitors like you. It's our pleasure to serve you again. -Sam/Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown

Posted Apr 8, 2017
Friendly staff. Great room for the price. Will stay here again.
Comment from Hotel Management
Apr 12, 2017 by Sam, Hotel Management
Dear, Guest Thank you for providing your positive feedback for your recent stay. Our friendly staff is waiting to welcome you again. -Sam/Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Least expensive hotel near ballpark

Posted Apr 3, 2017
Hotel was fine- Gentleman at the counter was great- we got caught in the final four weekend so everybody was three times higher than they should have been- so this hotel did the job as we only needed a bed
Comment from Hotel Management
Apr 12, 2017 by Sam, Hotel Management
Dear, Value Guest It was a pleasure to serve you for a special event. We proudly offer valuable rate in downtown Phoenix. Great to hear that you enjoyed our service and location. See on next sports event. -Sam/Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Decent motel for the money

Posted Apr 3, 2017
A no-frills motel, conveniently located. It was OK for one night.
Comment from Hotel Management
Apr 12, 2017 by Sam, Hotel Management
Dear, Sir Thank you for the opportunity to serve you. We are very happy to hear your feedback thank you for taking the time to write your comments. Hope to see you again.
3 out of 5
by A verified traveler

Too many homeless around

Posted Mar 27, 2017
The hotel had doors that are outside doors. No coffee in the rooms. Not a place I could recommend even though it is in downtown Phoenix. Many homeless around the hotel asking for spare change.
Comment from Hotel Management
Apr 9, 2017 by Sam, Hotel Management
Dear, Dana Thank you for your recent stay with us. Sorry to hear that you did not like around area but Phoenix downtown is much safer compared than other biggest city's downtown. We take yours in room coffee suggestion. Hope to serve you again. -Sam/Manager