Ratings based on 966 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Yuma, AZ

Relatively inexpensive, super clean, friendly

Posted Jul 10, 2017
If you're looking for a clean place to stay with a few upgrades from the basics, this would be a good place to stay near downtown. They do offer a continental breakfast. Super clean rooms.
Comment from Hotel Management
Jul 24, 2017 by Hotel Management, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn Downtown - Phoenix, AZ. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, HI

Nice hotel near the Phoenix Convention Center.

Posted Jul 6, 2017
Definitely worth the price. I was in Phoenix for a volleyball tournament and this hotel was just a few blocks away. The staff was friendly. Continental breakfast consisted of cereal, oatmeal, fruits, waffles, yogurt, coffee and juice. I would book a stay again.
Comment from Hotel Management
Jul 24, 2017 by Hotel Management, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn Downtown - Phoenix, AZ. Sincerely, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler

It was okay

Posted May 16, 2017
It was good nothing to complain about staff was friendly complimentary breakfast was good I would stay again
Comment from Hotel Management
May 17, 2017 by Sam, Hotel Management
Dear, Guest Thank you for your kind comments. It was our pleasure to serve you. We are jubilant to know that you enjoyed our service and facilities. Hope to see you next time. -Sam/Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable, yet affordable!

Posted May 4, 2017
I loved this hotel! We had a room for a night and it was perfect. The location was close to shops, restaurants, etc. Nice place to stay for a short trip!
Comment from Hotel Management
May 4, 2017 by Sam, Hotel Management
Dear, Guest Thank for your recent stay with us. It was a pleasure serving you. We are jubilant to hear that you enjoyed price and comfort of the rooms. Hope to see you again! -Sam/Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ames, IA

Affordable place close to downtown Phoenix

Posted Apr 26, 2017
Cons: The quality of breakfast can be improved.
Location: Located at a walking distance from downtown Phoenix.
Decent and affordable place conveniently located near downtown Phoenix. The rooms are nice and clean. The breakfast is not very good.
Comment from Hotel Management
Apr 27, 2017 by Sam, Hotel Management
Dear, Akshit We are happy to hear that you enjoyed our clean room and location. Sorry that you did not enjoy the breakfast bar. But we take note for our management team for evaluation. -Sam/Manager
1 out of 5
by Stephanie

Not worth it!

Posted Apr 24, 2017 on Hotels
We were not told ahead of time that we were only allowed to bring one vehicle per room. Considering we were 2 adults meeting here from 2 different cities to go to a concert, we both had to drive. They eventually let us park one of our vehicles in the "employee" parking after we refused to park blocks away in an unattended lot that charged for parking. They said they were fully booked because of the concert and that it was "the first time" they have been that busy. This place is blocks from the arena so I find that hard to believe. We found a half drank soda and a Playgirl magazine in the room that had supposedly been "cleaned" for our arrival, the free toiletries included a 75% used up bottle of lotion, and the shower sounded like a squealing, dying pig when the water was on. I would NEVER recommend this place to anyone. I have stayed in numerous "cheap" hotels for the sake of location convenience without any problems but this one will never be booked by me again.
Comment from Hotel Management
Apr 27, 2017 by Sam, Hotel Management
Dear, Stephanie Thank you for staying with us. Sorry to hear that we did not meet your standard out of hundreds of happy guests. We regret your parking experience during your stay. But we never compromise with cleanliness of guests rooms. That you can judge by other travelers experience and online review. But this is not to say that we did not meet your standards, and for this I am truly sorry. I hope that this experience does not deter you from returning, so that we may continue to show you that we understand the true meaning of great guest services. -Sam/Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

good value for the money

Posted Apr 18, 2017
The people were super friendly. My room was clean and comfortable. I walked to the convention center from here. I can't stress enough how nice and helpful the people were that run this hotel.
Comment from Hotel Management
Apr 23, 2017 by Sam, Hotel Management
Dear, Guest It was great to serving you! We glad you enjoyed our friendly staff service. Happy to hear that our location was fit for your need. Love to serve you again. -Sam/manager
3 out of 5
by A verified traveler

Posted Apr 15, 2017 on Hotels
Comment from Hotel Management
Apr 23, 2017 by Sam, Hotel Management
Dear, Guest Thank you for your recent stay with us. Hope to see you again. -Sam/Manager
5 out of 5
by A verified traveler

Great value

Posted Apr 14, 2017 on Hotels
The neighborhood is not the greatest, but the hotel was terrific for the price. The room was clean, a good size, and quite comfortable. I was worried there would be street noise, but it was quiet, and we slept well. The manager recommended a nice Italian restaurant within walking distance, and it was fabulous, so we were grateful for his advice. We would book here again.
Comment from Hotel Management
Apr 16, 2017 by Sam, Hotel Management
Dear, Guest We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. -Sam/Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Very clean and nice place. Hotel staff was very friendly. This place is very close to the downtown so the location was perfect for me.
Comment from Hotel Management
Apr 15, 2017 by Sam, Hotel Management
Dear, Guest Thank you for the opportunity to serve you. It was wonderful to know that you enjoyed our clean room and friendly service. We are waiting for to welcome you again. -Sam/Manger