Ratings based on 828 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jun 11, 2016
Beautiful location and wonderful facilities. Everyone there is very helpful and friendly. I would absolutely go back again.
4 out of 5
by Andrea

This traveler left a rating score only Posted May 27, 2016 on Hotels
4 out of 5
by shelbourne

This traveler left a rating score only Posted May 23, 2016 on Hotels
5 out of 5
by Marilyn from Castle rock Co

Posted May 18, 2016 on Hotels
Impeccable service. Wonderful hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 9, 2016 on Hotels
2 out of 5
by A verified traveler

Minibar lacking in variety, glasses. Door malfunct

Posted May 9, 2016
Minibar lacking in variety, glasses. Door malfunctioned, we had to leave through the window!
4 out of 5
by Jennie from Columbus, OH

Spectacular Site with a few glitches.

Posted Apr 26, 2016 on Hotels
I have stayed at the Arizona Biltmore once before. It is a beautiful property with a historic style. The room was beautiful and spacious in the Paradise building. It is very expensive to stay but since we were only 1 night we splurged. The pillow selections were all too thick and the pillow topper on the mattress was too thick as well. If we had stayed another night, we would have removed the topper and found other pillows. In the morning we went to breakfast and planned to check out around 10 am. When we got back to our room, housekeeping was already cleaning the room. We asked him to stop but he didn't speak English so we went to the front desk. 40 minutes later he was still cleaning the room so we told him to get out, someone else from housekeeping came and were sorry but still didn't leave the room. We did get a small credit from the front desk when we checked out for our inconvenience. I was to get my reciept e-mailed to me but it never came and no one seems to be able to go back 3 days to re-send it.
5 out of 5
by A verified traveler from Middlebury Connecticut

A great experience repeated every time we visit!

Posted Apr 25, 2016
Pros: Its style and friendliness!
Cons: The Bathroom was a bit tight
Location: Have access to multiple of Phoenix experiences.
My wife and I have repeatedly stayed at the Arizona Biltmore when visiting with our grand daughter and her Mom and Dad. We have always enjoyed our stay here. We have gotten to know many of the staff and they always make are stay exciting. The room assigned to us this spring was up to your usual standards except for the tight Bathroom ( we were in the Garden Suites). The meals were excellent. All in all an outstanding Experience.
4 out of 5
by Erik from Newport Beach, CA

LOVE

Posted Apr 24, 2016 on Hotels
This resort is just wonderful! We will stay here every time we go to Phoenix now.
4 out of 5
by A verified traveler from new york

beautiful grounds

Posted Apr 21, 2016
Pros: the grounds
Cons: include SOME extras in the expensive price
Location: only golf nearby. location is great- close to airport and shopping centers.
the resort itself is beautiful with sprawling, well maintained gardens. however, you have to pay for literally everything, which I felt was a bit ludicrous. there is NOTHING else included with your stay, except wifi. breakfast itself cost us $60 for two people! overall the rooms were clean and well kept. the beds were too soft for our taste. the resort also does not include any on-site activities.