Posted Jun 21, 2016
This is one of the Western USA's prettiest hotels , the lobby at night with art deco lighting , old timey bar area......superb. Walk around at sunset and enjoy the property as day gives way to night , have a drink outside and relax , take in the feeling and history of the place . Just DON"T expect a lot of five star service from the staff , grumbling & bad attitudes abound here . I sat right in front of staff at the bar as they cut down almost everyone they were serving . I was sitting right there !!! They could see me but I didn't deter them .
Check in took 25 minutes as just one girl working the desk at 4:45 pm . Had uncooked meat for one dinner on site , they couldn't get it right , in the end the food manager came over gave me a canned line & asked if I wanted something else . I just left and had dinner close by at Hillstone which was great . Bottom line , there are many lovley resorts within five minutes of this one & I can tell you the staff there are far better .