Nice staff, location
Posted Dec 2, 2016
I was greeted by a very friendly and helpful front desk attendant (Daniel). The room was spacious enough, had very nice towels, linens and an excellent bed. Although the place could use a little refurb and TLC, it was functionally maintained so this wasn't a deal breaker. The hotel itself is located in close proximity to a large shopping mall, many strip malls, and walking distance to all you might need. Freeway access is very close. Parking was plentiful when I was staying. The less satisfactory aspect was noise level. I expected some traffic noise due to the traffic, but the walls were thin enough to hear neighbours easily; the refrigerator unit was unbearably loud. I shut it off. Trying to get out of the hotel onto Baseline Rd. was pretty challenging. Phoenix drivers are fast, aggressive and not prone to letting some one in. Best suggestion is to go right, make your way to a controlled light and circle around or find a place to make a U. Or, if possible, avoid the rush hour.
Comment from Hotel Management
Dec 7, 2016 by firstname.lastname@example.org, Hotel Management
Thank you for taking the time to share your review. We appreciate your business as well as your informative details of the hotel, location and service. We offer our sincerest apologies about some of the inconveniences that were experienced during the stay.