We had leave because the Manger was so abusive we checked in to the Marriot great service and left the Comfort in.
Comment from Hotel Management
Apr 18, 2017 by sam, Hotel Management
We do apologize if you felt I was rude. Please note that at check in, I infomed your wife that this is a NON SMOKING room and a NON SMOKING hotel. YOu acknowledged it with your signature. You still decided to smoke in your room . When I came in to your room, it was full of smoke. We find it deterimental to our business and other guests.
You told us you had a service animal. We did not charge you for that. However, your pet jumped on me and ran outside and was barking. It was NOT in your control. Your wife nor you, were controlling the pet, she was hitting the pet hard.Obviously, this was not a service animal. I asked you to stop smoking--period. Instead you decided to leave.Sorry if you felt I was rude. I was not.