Ratings based on 652 Verified Reviews

4.2 out of 5
77% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Too close to fwy

Posted Mar 24, 2017
Nice staff and overall clean but too close to fwy and needs to be updated or remodeled.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Convention location

Posted Mar 21, 2017
Pros: Proximity to the Convention Hall and all the comforts that you would need in a room.
We spent our time at Comfort In West during our visit for our Convention. It was a short ride to the convention hall and far less expensive than the hotels near the convention hall. Although we basically just slept there, the breakfast was all anyone could want and well attended by the staff. It was clean and well stocked right to the end as we noted one late morning. We moved from here to the Page location for two days while enjoying all the state has to offer and we returned for our last day to catch our plane home. Always greeted by the desk manager upon our return. I would certainly return when in Phonex.
5 out of 5
Recommended
for Everyone
by A verified traveler

clean hotel

Posted Mar 14, 2017
Pros: clean
Cons: the restrooms
Location: Its close to downtown Phoenix, uber drive was not bad
we stayed here because of a basketball game ,, it was only 10 min away from Talking stick Arena very nice and clean hotel.
1 out of 5
by A verified traveler from New Jersey

Posted Feb 25, 2017
The pictures of this hotel are very misleading. The location was very shady and the only views offered are high fences with barbed wire and highways. Rooms are extremely outdated, and I don't believe the air conditioner's filter has been changed since installed because of an awful stench that hits you each time you enter the room.
5 out of 5
by Tuan

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
5 out of 5
by Jody

Good Service

Posted Jan 17, 2017 on Hotels
Manager D.J was very nice service and room was clean.
4 out of 5
by Lloyd

Convenient locale. Rm was frwyside, some noise.

Posted Jan 11, 2017 on Hotels
Good place to stay. Staff was friendly and competent.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
I would not recommend this hotel to anyone only as a last resort.
4 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
The room was nothing fancy like every other comfort inn. The tub faucet had a leak/steam of water coming out the whole time. I did inform front desk hopefully it's taken care of for the next person and their water bill. Toilet was to low to the floor for my comfort. Breakfast was good. Didn't like being called at 930am telling me they was calling the cops on me cuz my room wasn't paid for my card was being declined. It was a mix up with hotels. Com but I think front desk could of handled it better then that rude awaking call. But over all it was a good stay.