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Reviews of Comfort Suites Phoenix Airport

2.5 out of 5
Comfort Suites Phoenix Airport
1625 S 52nd St, Tempe, AZ

Reviews

8.0

Very Good

Rating 10 - Excellent. 452 out of 1002 reviews" "
Rating 8 - Good. 276 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 68 out of 1002 reviews" "
Rating 2 - Terrible. 66 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall, for the price, our stay here was good. The room was fairly clean, breakfast was fresh and staff was polite and helpful. The shared area of the hotel could definitely use some updating, along with the rooms (bathroom especially).
Stayed 2 nights in Apr 2024

4/10 Poor

Michael

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and checked bed and found blood under the covers.
Stayed 2 nights in Apr 2024

2/10 Terrible

Pamela

Disliked: Staff & service, property conditions & facilities
No airport transportation. Staff u friendly and not helpful at all. Bathtub faucet driped all night and kept us awake, the staff needs customer service training. Internet was down I had to arrange my own transy
Stayed 1 night in Apr 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

4/10 Poor

Jaime

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Honestly, I travel a lot for work, I stayed here for location convenience; however I wish I wouldn't have. I will pay extra next time. The pool was freezing, the outdoor chairs were broken and covered in paint splatter. The gym was dirty with no clean towels, and hardly any equipment, the room had plaster on the door/floor, the room had a stale smell. The only thing that was decent was the breakfast. there was also construction going on outside which wasn't ther fault, but not convenient
Stayed 3 nights in Apr 2024

6/10 Okay

Payman

Business traveler, Traveled with family
Disliked: Staff & service
Construction every were!!!!!!!!
Stayed 3 nights in Jan 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Arnoldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious.
Stayed 2 nights in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

John

Liked: Staff & service
Disliked: Property conditions & facilities
The room itself was clean but the carpet in the hall was bare, there was plaster coming down like they were doing construction and the tv remote didn't have working batteries
Stayed 1 night in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Elizabeth

Stayed 1 night in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

George a.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Dale

Clean
Stayed 1 night in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and convenient to the airport. Quiet. Breakfast is average, typical of this type of hotel. The facility is a bit rough in places, apparently due to some customer damage. We didn't see any crazies though. Family friendly facility.
Stayed 1 night in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Omvir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience not safe at all
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Jennifer

Stayed 1 night in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Prashant

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff
Stayed 1 night in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Harold

Traveled with family
Disliked: Property conditions & facilities
Was noisy, had to go get our clean towels after we requested them early in morning.
Stayed 1 night in Mar 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Daileen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 5 nights in Mar 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Nate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for our quick spring training trip. Staff was friendly and helpful when my key card didn’t work. Beds are very comfy, too. Would stay again.
Stayed 2 nights in Mar 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Michael

Liked: Staff & service
.
Stayed 1 night in Mar 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our window is broken and we are on the first floor. They wont refund us and we are still waiting on maintenance. Also the sofa bed pics are very misleading. They are smaller than a twin size bed. The pics make it look like they would fit 2 people. Staff is awful. Don’t bother with this dump.
Stayed 1 night in Mar 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Stephanie, Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property. Our room was clean, the beds were so comfortable, breakfast was very good and the staff was friendly and very accommodating.
Stayed 1 night in Mar 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sky Harbor. Clean comfortable room. Close to dinning. Did not like loud patrons down at the spa after hours.
Stayed 1 night in Mar 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Kimberley

Traveled with family
Liked: Staff & service
The desk staff were great! They answered all my questions.
Stayed 3 nights in Mar 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Eric

Stayed 1 night in Feb 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Mar 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

James

Liked: Property conditions & facilities
Walls are thin.
Stayed 2 nights in Mar 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful. Staff was friendly. Room was clean and handicapped shower was great.
Stayed 1 night in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Larcy

Stayed 1 night in Feb 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Near airport and transportation.
Stayed 1 night in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness
Good location and good price….
Stayed 4 nights in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Triven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place well.
Stayed 2 nights in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
staff was excellent
Stayed 1 night in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

lyle

Stayed 1 night in Feb 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Joel

Business traveler
Liked: Property conditions & facilities
The property was a little dated, but clean and nice enough. There was a conference room above my room and the noise from people walking back and forth was frustrating.
Stayed 4 nights in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was two thumbs up. Loved it.
Stayed 3 nights in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was old, doors damaged, bathtub leaked
Stayed 1 night in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
I called the day before my reservation to request the first floor because I was traveling with my infant and toddler and they were so polite and gave me a room on the first floor close to a door so it was easy to get in and out with my kids and our luggage. It was very quiet (probably besides my kids) and the staff was super friendly. There were only minor things like the bathroom door opens touches your leg if you’re on the toilet and it was just awkward where it swings to the bathtub. Overall it was great.
Stayed 1 night in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Leslibeth

Stayed 1 night in Feb 2024
Response from Mira Hinton on Apr 9, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Joshua

Liked: Staff & service
Hjhh
Stayed 1 night in Feb 2024
Response from Mira Hinton on Mar 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Mira Hinton on Feb 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Steffanie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was super friendly and helpful. The front desk people and cleaning staff should be given big kudos because they were GREAT! The area of town and parking lot felt totally sketchy with people around who didn't seem to fit (we pulled in around 730pm). We joked that, if something happened to our car, we would tell them we would be down to deal with it in the daylight. Property itself was nice in the lobby, very clean but older in the room, and the hallway was terrible! the carpet had holes and stains that looked like blood and one of the exit doors appeared to be boarded up.
Stayed 1 night in Feb 2024
Response from Mira Hinton on Feb 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

sue ellen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school motel: noisy heat unit, no toilet paper holder, loud traffic noise, not enough plugs. Pullout bed was a mattress from 1950. I wayyyyy over paid for this
Stayed 1 night in Feb 2024
Response from Mira Hinton on Feb 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities
The girl at the front desk was super efficient and nice. The shower curtain was really worn and the refinished tub was all pealing off. But the room had everything we were looking for.
Stayed 1 night in Feb 2024
Response from Mira Hinton on Feb 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean and very comfortable. Breakfast was very good and the staff was friendly and helpful.
Stayed 1 night in Feb 2024
Response from Mira Hinton on Feb 14, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Caitlin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, great breakfast. Left after one night. Just didn’t feel safe. Very noisy too.
Stayed 4 nights in Jan 2024
Response from Mira Hinton on Feb 6, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Mary Malinda

Liked: Staff & service, property conditions & facilities
The person at the front desk was kind and efficient.
Stayed 1 night in Feb 2024
Response from Mira Hinton on Feb 6, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.