Ratings based on 245 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
ExcellentPosted Nov 24, 2015
Excellent hotel convenient to Interstate system for getting around and travel. Access to U of Phoenix Stadium excellent
for Everyoneby A verified traveler from Utah
Close to university of Phoenix stadium.Posted Oct 28, 2015
Perfect for the trip we had planned. When we come to another game, we will stay here again!
for Everyoneby A verified traveler from Baltimore
My trip to PhoenixPosted Oct 28, 2015
Pros: The staff.. front office, housekeeping, and the breakfast staff. All superb
We were in town to see our Baltimore Ravens play football. Upon entering the hotel, Ravens and Cardinals flag were BOTH proudly displayed. This made me feel welcome immediately. The front desk personnel went above and beyond to make us feel like we were at home. They informed us that a shuttle was available at no cost to get us to the stadium. This goes above and beyond. You should be proud of your staff. They are well trained and very accomadating. Even upon check out at 3am in the morning the front desk was superb. Thank you again for making us feel welcome. Cindy Russo
for Everyoneby A verified traveler
Close to venue at arenaPosted Oct 13, 2015
Pros: Proximity to venue, love the suite style rooms and amenities -pool, fitness room,breakfast buffet, access to computer in lobby,
Cons: Wi fi and why do the showers have rubber mats ? Seems not very hygienic to me.
Location: Love the area and proximity of this hotel to venues, ice arena, football stadium, shoppes,
Stayed this hotel many times for the venues in area, only concern this time. Room wi if never worked during my stay, when I asked day staff they did not or could not offer solution, when I asked the late night staff he gave me phone number to call the company. The person at the companyMatrix said he would reset the system to try reboot the wi if, but it did not work either.
for Everyoneby A verified traveler from Arizona
Definitely will stay here again!Posted Sep 16, 2015
Pros: The continental breakfast was awesome!
Cons: The coffee could be way better.
Location: A lot to do nearby, AZ Cardinals games and shopping. It's off the freeway but back in do you don't hear any traffic!
We had 2 rooms and the refrigerator didn't work in one and the toilet got clogged in the other one. Thankfully, my husband is a commercial plumber, and after waiting over 45 minutes for maintenance, he just fixed it himself. We kept all our food in the one fridge that worked. We could have complained but since maintenance wasn't responsive to the toilet situation, we just dealt with it.
for Familiesby Hugo from Chihuahua, Mexico
buena estanciaPosted Aug 28, 2015 on Hotels
Excelente localización para nuestros motivos de ese viaje, personal del front desk muy agradable y desayuno "sustancioso"
for Getaway With Friendsby Jerry
Posted Aug 11, 2015 on Hotels
for Familiesby Amelia from Golden Valley
Go Cards!Posted Jul 28, 2015 on Hotels
Excellent hotel, staff very friendly and helpful. Would stay here anytime. Loved the space in the room, clean, and very comfortable. Location very close to shopping, Luke AFB, and of course the stadium.
for Business Travelersby cecil from Houston
Clean, quiet comfortable roomPosted Jul 26, 2015 on Hotels
No complaints, standard Comfort Suites. Room was clean and quiet, would stay again if ever in Phoenix.
for Familiesby Manuel Gabriel
Posted Jul 15, 2015 on Hotels
Bien solo que El A/C no funciono nunca