Ratings based on 172 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice views

Posted Feb 14, 2017
Pros: Love our room and the location. The views were very nice.
Cons: We called house keeping for a couple of items and the staff was a little rude.
Location: This hotel is up in the hills and away from things. If you want dinner off property you will have to drive 10-15 minutes.
I was there for a tennis tournament. Everything was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Staycation

Posted Feb 12, 2017
Wonderful view and excellent room. The staff was wonderful and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful facility

Posted Feb 7, 2017
Cons: Bathroom needs more light.
Location: Swim, play tennis, hike, visit the lovely spa
The resort is not only romantically beautiful the view and grounds outstanding
3 out of 5
by A verified traveler

Restaurant staff is theives

Posted Feb 3, 2017
The restraurant staff charged our room $110 for dinner on the first evening we arrived. We did not eat at their restaurant the entire stay. The charge was on the final statement at checkout. It took multiple calls 5 consecutive days after check-out to receive a credit on our card. The staff's handling of this problem was very disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Beautiful location and great resort

Posted Jan 30, 2017
Loved the resort, beautiful and laid back location with A+ customer service and facilities. Rooms were well laid out and comfortable but bathrooms were a little dark but that's the only nitpick of everything. Absolutely loved it. Very rested and relaxed after wonderful stay.
Comment from Hotel Management
Feb 2, 2017 by Theodore Trippett, Hotel Management
Thank you David for your comments about our property - our staff is here to please. We hope you think of us again when you are in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

The hotel was well maintained and comfortable

Posted Jan 28, 2017
Pros: amenities and outside view.
Location: we took a day and drove to Sedona - that was exciting and was a not a bad drive for all in one day.
we were only there for 2 nights with a short trip - the staff and amenities were wonderful. The view of the mountains was outstanding!
Comment from Hotel Management
Jan 30, 2017 by Theodore Trippett, Hotel Management
Thank you for your splendid feedback on our property! We are definitely located in a very scenic desert location and are a perfect base for visitors to stay while they explore other parts of Arizona's landscape.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gas fireplace in room!!

Posted Jan 26, 2017
Only issue that hotel and Expedia should make clearer is that hotel charges an additional $25 per day for spa whether you use it or not
Comment from Hotel Management
Jan 30, 2017 by Theodore Trippett, Hotel Management
Thank you for providing us feedback on your stay. Our goal is to be 100% clear and upfront about any and all costs associated with staying here. Currently, the resort fee you mention also covers other items such as parking, Wi-Fi, and local and long distance calls. We hope you consider us in your future travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
Nice hotel. A little far from everything (Scottsdale, Tempe, downtown Phoenix etc) but if you like having a place that is secluded it's perfect. Amazing staff that we're eager to please.
Comment from Hotel Management
Jan 25, 2017 by Theodore Trippett, Hotel Management
Thank you for your wonderful comments about our property. Our staff cares about every one of our guests!
3 out of 5
by A verified traveler

Facilities great, room just ok, dated.

Posted Jan 21, 2017
While the overall facilities are extremely nice, the rooms and bathroom are dated. Need painting, repairs, woodwork scratched and lighting in the bathroom is very poor. Almost nonexistent. The address via GPS doesn't work. Takes you to a locked gate on the other side of the property.
Comment from Hotel Management
Jan 25, 2017 by Theodore Trippett, Hotel Management
Thank you, Robyn, for taking the time to comment on our property. We are following up with our engineering team to ensure any and all touch up issues with our rooms are taken care of regularly. We hope you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful setting and peaceful surroundingS

Posted Jan 16, 2017
This resort is one of a kind. If you like a quite place to relax this is it. Incredible views and good restaurants on site.
Comment from Hotel Management
Jan 18, 2017 by Theodore Trippett, Hotel Management
Thank you very much for your comments on our resort. We do believe we are a unique resort and we are glad you had a great, relaxing experience!