Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Sep 26, 2016
The staff was very accommodating. The views were wonderful and we appreciated how quiet it was. The restaurant had amazing food.
5 out of 5
by A verified traveler

Relaxing hotel in the mountains

Posted Sep 25, 2016
We have traveled extensively and been in recently many wonderful hotels. I suggest you try this place It is really great. We had a suite with a fireplace and wonderful view.
Comment from Hotel Management
Sep 26, 2016 by CopperWynd Resort Staff & Management, Hotel Management
Dear 'travels for job.' Thank you so much for your wonderful response and review. We certainly look forward to having you back with us either while you are 'traveling for work' of pleasure.
5 out of 5
by A verified traveler from Arizona

Great spot in Fountain Hills

Posted Sep 21, 2016
Pros: It has a wondereful ambience. Great views and friendly staff.
Cons: Our Villa with a full kitchen could have been better eqipped with a few more kitchen gadgets.
Location: The location is great for exploring Fountain Hills, Scottsdale and all points north. Close enough for trips to Sedona, Prescott, Payson, Saguaro Lake
We stayed in the 3BR villa and made use of all of the hotel's amenities. The spa got rave reviews from both of my friends who got treatments there. The restaurant, Flourish, is outstanding with great service and excellent, if somewhat inconsistent, food. The Villa was very, very spacious with great amenities and sparkling clean. Overall, we all decided it will be at the top of our list for a return visit to Fountain Hills.
Comment from Hotel Management
Sep 26, 2016 by CopperWynd Resort Staff & Management, Hotel Management
Dear Sally. Thank you for such wonderful feedback as we will share your comments in order to look into equiping the Villas even more. Moreover, thank you for the great comments regarding the staff and service. We invite you back any time.
4 out of 5
by A verified traveler

girls trip

Posted Sep 19, 2016
Loved the pool and the fitness center classes. The staff were beyond exceptional. Only complaint was that that room was dark, especially the bathroom and there were moths in our room constantly. Chipping paint and sticking doors should have been updated for this level of hotel.
Comment from Hotel Management
Sep 20, 2016 by CopperWynd Resort , Hotel Management
Thank you for your feedback. We will adamantly address your concerns and very much apologize. Thank you for such kind words about the staff and facilities. We certainly hope to have you back with us.
5 out of 5
by A verified traveler from NY

Beautiful hotel with views of hills and cactus!

Posted Sep 10, 2016
My family and I love the resort. It has all the amenities you could ask for. We will definitely come back!
Comment from Hotel Management
Sep 10, 2016 by From all of us here at CopperWynd!, Hotel Management
Dear Basma. Thank you for such kind words. We are so pleased that you enjoyed your stay.
3 out of 5
by A verified traveler

Late check in and early check out.

Posted Sep 10, 2016
Location is beautiful. Unfortunately no safe in room. Staff in fitness area were not the friendliest. The pools are beautiful with great view.
Comment from Hotel Management
Sep 10, 2016 by CopperWynd Team!, Hotel Management
Thank you for sharing your comments. Please know that your experience is not indicative of CopperWynd or our culture and we will share your valued comments in order to improve your experience next time as we hope you will visit us again.
4 out of 5
by A verified traveler

Beautiful view. Quiet and relaxing.

Posted Sep 1, 2016
Dead bolt on door was broke. Entry to room is by stairs only.
Comment from Hotel Management
Sep 20, 2016 by CopperWynd Resort , Hotel Management
Thank you for your feedback and we am certainly glad we addressed your concerns quickly. We look forward to having you back with us. Regards.
5 out of 5
by A verified traveler from NY

The hotel views were amazing.

Posted Sep 1, 2016
We loved this hotel. Beautiful views. Amazing food. Quiet and relaxing.
Comment from Hotel Management
Sep 20, 2016 by CopperWynd Resort , Hotel Management
Josh, thank you for your kind words and your overall 5 of 5 rating for the Resort. We have shared your comments with the associates and look forward to having you back.
4 out of 5
by A verified traveler from Ontario, Canada

Off-Season is a bit off-speed

Posted Aug 29, 2016
Pros: Fitness facilities are very well equipped, organized and in good repair. Grounds, view and quality of facility is very good. Staff are all friendly.
Cons: Check-in/out both a little disorganized. Things didn't go smoothly either time. Off-season cleaning staffing & schedule were spotty.
Location: Fountain Hills is lovely. Restaurants were all good. Town is immaculate and logically laid out. Central to all surrounding areas and highways.
Great facility. Great fitness club, tennis courts and overall setting. Pools both lovely. View is spectacular. Check-in on arrival was a bit of a disorganized event. Room servicing protocol (cleaning & resupplying) was very inconsistent as well. Most every day we ended up chasing replacement bars of soap, shampoo, lotion for dry skin, coffee K-Cups and FACE CLOTHS? Seems that extra face cloths are at a premium at resort? Anyway, all minor inconveniences, but it did get a little comical at times. Fusion restaurant has excellent food and selection - even for off-season. Had a minor issue there once and Barney (Dining Mgr) handled it with real elegance and dignity, which pleased us both. We would return for sure.
Comment from Hotel Management
Sep 26, 2016 by CopperWynd Resort Staff & Management, Hotel Management
Dear Mike. Thank you for both your positive and constructive feedback and we have already shared your comments with the department managers. Please come back and visit us again as we will have all the same wonderful service and any issue corrected. Thank you once again.
4 out of 5
by A verified traveler from WA

Beautiful resort

Posted Aug 27, 2016
Pros: The location- a diamond in the hills!
Cons: I cannot think of anything that could improve, other than offering room service.
Location: The location is perfect. Out of the way of all the hussel and bussel, but close enough to go anywhere that sparks your interests.
We visited the resort for the weekend and had an amazing time! the place was very comfortable, clean and very welcoming. The staff was super professional and overly accommodating. I would recommend this resort to anyone traveling to Arizona. I will definitely be staying here again in the future.
Comment from Hotel Management
Sep 26, 2016 by CopperWynd Resort Staff & Management, Hotel Management
Dear Rina. What wonderful comments! Thank you for such kind words. Please know that we will be implementing In-Room dining shortly, with all the bells and whistles. We hope to see you again very soon!