Ratings based on 1,420 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Safe and comfortable

Posted May 26, 2017
Second time we stayed there. Good location to shopping, restaurants and freeway. We were very disappointed that our first day at the hotel the pool was closed. After driving 7 hours and 106 degree weather we wanted to go into the pool upon arrive but to no avail.
Comment from Hotel Management
May 31, 2017 by General Manager, Hotel Management
We appreciate you for taking the time to let us know about your stay. Please come see us again the next time you are in Scottsdale.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Clean and comfortable room. Staff did a great job taking care of all our needs.
Comment from Hotel Management
May 25, 2017 by General Manager, Hotel Management
Thank you for the positive response on your recent stay at our hotel. We are glad that you enjoyed yourself and had a great experience. We look forward to your next stay with us the next time you are in Scottsdale.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Nice layover

Posted May 20, 2017
The inn and suite was everything I was hoping and expecting.
Comment from Hotel Management
May 22, 2017 by General Manager, Hotel Management
We are thrilled that you had a great time during your stay. Thank you for taking the time to let us know how everything was and helping to improve our business. Please come see us again the next time you are in Scottsdale.
3 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

You get what you pay for

Posted May 18, 2017
Pros: Breakfasts, pool area
Cons: Room, tv quality
Hotel staff was great, nice pool facilities, good breakfasts. Room was old, needed updating. Still had tube tv with horrible sound. Room was dated but clean. Bathroom also needed updating. Towels were a bit thin. However, our room was next tot th elevator and we didn't her a thing.
Comment from Hotel Management
May 18, 2017 by General Manager, Hotel Management
Thank you very much for taking your time with your comments and helping to improve our business. Please some see us again the next time you are in Scottsdale.
5 out of 5
Recommended
for Everyone
by A verified traveler from Venezuela

Nice hotel! Perfect location to visit Grand Canyon

Posted May 14, 2017
Excellent! While we stayed there fell snow. It was awesome !!
Comment from Hotel Management
May 15, 2017 by General Manager, Hotel Management
Thank you very much for your response helping to improve our business and we are glad that you enjoyed your stay. Please come see us again the next time you are in Scottsdale.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glendale AZ

Hospital stsy

Posted May 13, 2017
Had surgery across the street at Scottsdale Shay. My wife stayed here and was more than satisfied with hotel staff cleanness of the property
Comment from Hotel Management
May 15, 2017 by General Manager, Hotel Management
Thank you for the positive response on your recent stay at our hotel. We are glad that you enjoyed yourself and had a great experience. We look forward to your next stay with us the next time you are in Scottsdale.
5 out of 5
Recommended
for Everyone
by A verified traveler from Macon Ga.

Scottsdale az.

Posted May 10, 2017
Pros: very clean rooms
Cons: grits on the morning breakfast list
Location: shea blvd. Scottsdale az. variety of eating establishments within walking distance. haircut within walking distance
great time, great climate, friendly staff at hotel, breakfast good
Comment from Hotel Management
May 10, 2017 by General Manager, Hotel Management
We are glad that you had a great time during your stay. Thank you for taking the time to let us know how everything was and helping to improve our business. Please come see us again the next time you are in Phoenix.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glendale AZ

Great Hotel

Posted May 10, 2017
Great hotel across the street from Scottsdale Shay Hospital where I had surgery. Convenient great breakfast clean quiet
Comment from Hotel Management
May 10, 2017 by General Manager, Hotel Management
We appreciate you for taking the time to let us know about your stay and are happy you enjoyed your time at the hotel. Please come see us again the next time you are in Scottsdale.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great Location

Posted May 9, 2017
Pros: Location was perfect, Clean facility and friendly staff.
Cons: There were bees around the hot tub, nest was being built in a crack in the tile. Reported this to the front desk. The wireless was really slow.
Great staff all around. Helped me out when I checked in a day early by mistake.
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
We are thrilled that you had a great time during your stay. Thank you for taking the time to let us know how everything was and helping to improve our business. Please come see us again the next time you are in Scottsdale.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
The hotel is beautiful, doesn't feel like a chain hotel and breakfast is good.
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
Thank you for the positive response on your recent stay at our hotel. We are glad that you enjoyed yourself and had a great experience. We look forward to your next stay with us the next time you are in Scottsdale.