Ratings based on 1,297 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Feb 20, 2017
Pros: We liked the location. Short walk to a nice walking/biking trail. Short walk to two restaurants. The breakfast was tasty with a good selection.
Cons: The carpet was old, dirty, torn, stretched out, did not lie flat anymore & badly needed replacement. Better carpet is a min expectation for the price.
Location: Good location near Fountain Hills, Old Town, South Mountain, Botanical Gardens, Camel back, etc.
The hotel is in a good location near several activities and points of interest in the Scottsdale/Phoenix area.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you very much for taking your time with your comments and helping to improve our business. Please some see us again the next time you are in Scottsdale.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Family emergency

Posted Feb 3, 2017
Pros: just wonderful
Cons: I could not say that anything needs improvement
Location: n/a
When my sister-in-law passed away in Scottsdale AZ and my husband and I had to make emergency arrangements to fly from NY to AZ, we (thru Expedia) booked this hotel for the closeness to my brother-in-law and the funeral arrangements. We arrived at Country Inn on a Monday evening and stayed there until Thursday morning. The stay was wonderful, loved the room and amenities. Also enjoyed the full breakfast daily. Would definately stay there again.
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Thank you for the positive response on your recent stay at our hotel. We are glad that you enjoyed yourself and we send our sympathies for your loss. We look forward to your next stay with us the next time your are in Scottsdale.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Comfortable, good location

Posted Feb 1, 2017
Needed a hotel close to Talking Stick resort so this worked great. Older hotel but it was clean and offered breakfast. Looked like the pool was nice too.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
We are thrilled that you had a great time over the holiday during your stay. Thank you for taking the time to let us know how everything was and helping to improve our business. Please come see us again the next time you are in Scottsdale.
3 out of 5
by A verified traveler

Single night stay in Scottsdale

Posted Jan 29, 2017
Pros: Good location for visiting Scottsdale attractions.
Cons: Provide additional counter space in toilet. Difficult to get items out of suitcase without a place to put them.
Motel had good access but was difficult to locate in the dark because it did not have a lighted sign. Room was adequate but not spacious. Bathroom lacked counter space for toiletries. General impression was that updating was overdue. Carpeting was badly worn. Staff was pleasant and helpful.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you for the positive response on your recent stay at our hotel. We are glad that you enjoyed yourself and had a great experience. We look forward to your next stay with us the next time your are in Scottsdale.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
only complaint was the bed, not very comfortable. other than that, very nice.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thank you very much for your response and helping to improve our business and we are glad that you enjoyed your stay. Please come see us again the next time you are in Scottsdale.
3 out of 5
by A verified traveler

Close to things to do

Posted Jan 22, 2017
Pros: Location
Cons: Quality of breakfast, clean the carpets
booked a king suite with kitchenette, front desk stated no kitchenette in the hotel. I know they have kitchenettes because I have stayed in one there before. They need to update the televisions, clean the carpet and improve the quality of the breakfast. have stayed there at least 4 times, will NOT stay there again.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thank you very much for taking your time with your comments and helping to improve our business. Please some see us again the next time you are in Scottsdale.
1 out of 5
by A verified traveler from Indio, CA

What a rip off!

Posted Jan 21, 2017
Pros: Locality
Cons: I wouldn't know where to start.
Location: Car auctions (held once a year)
This antiquated flea trap was not at all worth the $229 they charged me for one night's stay. I like to work out; the machines didn't work, nor were the machines pictured in the area. The TV reception was terrible, due likely to the fact that they were from the last millennium. The breakfast was mediocre at best. Very little fresh fruit, and lacking in variety and imagination.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay. On behalf of our entire staff at Country Inn & Suites we apologize for the concerns you shared about your experience at our hotel. Thank you very much for spending the time to respond with your comments and helping us to improve our business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Place to stay for Mayo Clinic

Posted Jan 17, 2017
Pros: The Staff, the free breakfast, weight room, pool, coffee 24/7, lots of towels. Did I mention the great staff.
Cons: It is old but everything works. It has been well maintained and as clean and comfortable as any other motel in the area.
Location: Close to everything including Spring traing stadiums.
We chose this motel because it was close to Mayo and not nearly as expensive as others in the area. The staff is great, the room clean and comfortable, the breakfast good and plentiful, a very nice pool and two great restaurants close by.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
We are glad that you had a great time during your stay. Thank you for taking the time to let us know how everything was and helping to improve our business. Please come see us again the next time you are in Scottsdale.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rifle,Co

Nice hotel convenient to area we needed

Posted Jan 14, 2017
Pros: Price
Cons: Carpet in room needs replaced. Lights on marquee signs need replaced.
Location: Close to ball field restaurants and golf
Nice hotel reasonably priced. Close to restaurants
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you very much for your response and helping to improve our business and we are glad that you enjoyed your stay. Please come see us again the next time you are in Scottsdale.
5 out of 5
Recommended
for Everyone
by A verified traveler from californis

Excellent Care at a Difficult Time

Posted Jan 10, 2017
Came to Phoenix for my fathers funeral. Each day came back to a room in excellent order, very clean. Staff were very considerate and helpful even though they did not know my situation. I felt well taken care of. Thank you.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
We are glad that you had a great time during your stay. Thank you for taking the time to let us know how everything was and helping to improve our business. Please come see us again the next time you are in Scottsdale.