Posted Aug 8, 2016 on Hotels
I was very disappointed. First of all, on arrival I was informed of a $15 a day "Resort Fee". When I asked what the fee was for, I was told it was for the pool and WiFi. I asked if I got free golf, and was told no, but I could get free club rental. I brought my clubs so that was worthless. Ice machines almost never worked, elevators sometimes did not work. The cold water in our bathroom was turned off...I turned the valve to turn it on, and water sprayed out. I called to have it fixed twice, and it never was. So we brushed our teeth with hot water. The shower was so hot you couldn't stand it. Our a/c went out at 2 in the morning one night, so I called the front desk, and they moved us to another room. That a/c was on when we arrived, but also went out that night. 2 days of our 7 night stay they did not clean the room, so we had to call for more towels. I was able to get the Resort Fee waived, but even with that, it was very disappointing. Staff was courteous.