Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Peoria AZ

Convenient and comfortable

Posted Jun 27, 2015
Pros: Convenience, staff
Cons: building upgrades
Location: It is close to the 101 and is on Grand, so it is easy to hop on to either and get to major shopping, restaurants, stores
Our air conditioning compressor went out, so we checked into this hotel, which is close to our home. There were three adults and three cats and we were comfortable in our room with two queen beds. The staff was wonderful - from the desk clerks, to housekeeping to the continental breakfast workers. All wonderful with great attitudes and very helpful. We even played some pool at the Matchbox. There is a swimming pool and exercise room, but I couldn't talk my spouse nor dad into participating in those activities! The facility is a little old and run down, but they are working on it! It's definitely not a four star, but worked beautifully for our situation. Would definitely go back if needed. And Expedia has some great deals on our stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel by resturants

Posted Jun 19, 2015
Hallways were too hot especially in phoenix that should have been banned for no ac
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix, AZ

Great price great room!

Posted Jun 9, 2015
My husband and I stayed for 3 nights. The bed was comfortable and the room was very clean. We heard the train go by once or twice but it wasn't crazy loud.
2 out of 5
by A verified traveler

Could use new furniture new sheets new towels

Posted Jun 4, 2015
Could used a few items.. Blankets , furniture , towels
5 out of 5
Recommended
for Couples
by teodora from buzau

Very comfortable

Posted Jun 1, 2015 on Hotels
It was nice and comfortable.
3 out of 5
Recommended
for Business Travelers
by luciana from tucson

Clean comfortable bed but no extras...

Posted May 28, 2015 on Hotels
I had to do a class in Glendale and booked a second room for my family to join me. The beds were very comfortable and the linen very clean, which is extremely important for me. The bathroom was clean but in need of few cosmetic fixes. The negative side was the wake up call that I did not receive (and the alarm clock in the room was broken) and the Internet was not working the the whole time we were there. My husband and kids had breakfast there and they said it was very good, they even had a waffle maker. For the price I thought it wasn't so bad, besides, I was only staying for 1 night.
3 out of 5
by A verified traveler

Posted May 27, 2015
Cons: rooms need to be improved!
Hotel looks like need to upgrade their rooms, it smells like an old hotel
4 out of 5
Recommended
for Families
by brenda from Tucson az

wife

Posted May 22, 2015 on Hotels
I had a comfortable night stay with peace and quiet.
5 out of 5
Recommended
for Business Travelers
by Shane

This traveler left a rating score only Posted May 17, 2015 on Hotels
5 out of 5
Recommended
for Couples
by teodora from buzau

very nice

Posted May 9, 2015 on Hotels
Good and comfortable