Ratings based on 782 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 19, 2016
The hotel staff were very friendly and the rooms were spacious. I loved that they had a shuttle service available free of charge to take us to Old Town. We would definitely use this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Or.

Posted Nov 20, 2015
Good facility, clean, comfortable, and affordable. Courteous staff. Centrally located in Scottsdale.
Comment from Hotel Management
Dec 22, 2015 by Tessa Mallette, Hotel Management
Thank you for your review! We are glad to hear you had a great experience during your stay. Hope you will come visit with us again to have a perfect stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Birthday Stay

Posted Nov 13, 2015
Cons: Bathroom sink faucet
The bathroom faucet was totally messed up. We told housekeeping about it she even came to the room and said she would have it fixed. She didn't for the second night. We told the desk clerk on the day we checked out he didn't offer any compensation just told us we shouldn't have told housekeeping. I would have expected some compensation for our stay. We managed as it was only a 2 night stay.
Comment from Hotel Management
Dec 23, 2015 by Jennifer Fishell, Hotel Management
Thank you so much for taking the time to tell us about your stay. I am sincerely sorry for the sink issues you had in your room. The sink has been fixed. We have used yoru review as a training tool for our front desk agent. I do hope you consider giving us a second chance. Have a lovely day, Jennifer
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access hotel to many places.

Posted Nov 10, 2015
Just a weekend get away close to home. It made our travels easy to get to many areas of As.
Comment from Hotel Management
Nov 17, 2015 by Jennifer Fishell, Hotel Management
Thank you for the 5-star review! I am glad we could be your home away from home for the weekend! Thanks again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

nice hotel

Posted Nov 6, 2015 on Hotels
nice hotel was very comfortable stay.
Comment from Hotel Management
Jan 16, 2016 by Jennifer Fishell, Hotel Management
Thank you for the five-star review! I am glad we were able to make your stay comfortable. We hope you choose us the next time you are in Scottsdale. Thank you!
4 out of 5
Recommended
for Couples
by Madison

Posted Nov 5, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by Jennifer Fishell, Hotel Management
Thank you for your review!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2015
Decent hotel to spend nights. Located somewhat away from old town and heart of Scottsdale, about 15 minutes drive.
Comment from Hotel Management
Nov 4, 2015 by Jennifer Fishell, Hotel Management
Thank you so much for the review. We hope you are able to stay with us again so we can show you how great our hotel is! Thanks again!
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 31, 2015 on Hotels
Good location for me playing in baseball tournaments.
Comment from Hotel Management
Jan 9, 2016 by Jennifer Fishell, Hotel Management
I am happy to hear we were the perfect location for your baseball tournaments! We hope to see you next year, during the tournament! Thanks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and friendly stay

Posted Oct 31, 2015
Clean room, friendly staff, great employee moral, great guest experience. A relative of mine was the "guest of the day". It was happy environment.
Comment from Hotel Management
Nov 4, 2015 by Jennifer Fishell, Hotel Management
I am glad to hear you had a great experience while staying with us! We hope to see you again in the near future! Thanks!
3 out of 5
Recommended
for Families
by susan bligh

Posted Oct 27, 2015 on Hotels
Pool is my favorite and the reason for staying there
Comment from Hotel Management
Jan 9, 2016 by Jennifer Fishell, Hotel Management
Susan, Thank you so much for letting us know about your recent stay. I am so glad that you enjoyed using our pool while you are here! We would love to have you stay with us again so we can show you another great stay! Thanks,