Ratings based on 746 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Aug 6, 2015
It was 110 in Scottsdale and they had a govenor on the thermostat!!!!!
Comment from Hotel Management
Aug 11, 2015 by Jennifer Fishell, Hotel Management
Thank you for review. I am sincerely sorry for the issues you had with with the temperature in your room. I do hope you visit us again so we have the opportunity to give you a perfect stay. Thank you and have a lovely day, Jennifer Fishell General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Mesa, AZ

Nice place for a staycation

Posted Jul 6, 2015
Pros: Location, pool, good breakfast.
Cons: The pet fees were $20 per night, could be less.
Location: The pavilion is down the street. We went and saw a movie at UltaStar.
Originally stayed because little big town was playing across the street. They cancelled so we decided a staycation instead. Had fun enjoying the pool.
Comment from Hotel Management
Jul 28, 2015 by Jennifer, Hotel Management
So glad you decided to stay with us! Hopefully Little Big Town will reschedule soon! Thank you, Jennifer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sheffield

Clean and well located

Posted Jun 23, 2015
A friendly and comfortable motel and very good value
Comment from Hotel Management
Jul 28, 2015 by Jennifer, Hotel Management
Thank you for your review! I am so happy you enjoyed your stay. I hope you visit again soon! Jennifer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from São Paulo

Excelente quarto

Posted Jun 15, 2015
Quartos amplos, serviço simpático. Só o café da manhã que deixa a desejar. Fica bem próximo a lojas, supermercados e restaurantes. Boa localização.
Comment from Hotel Management
Jun 19, 2015 by Nancy Hall,Sales Coordinator, Hotel Management
Thank you so much for your review, we look forward to serving you again in the future.
2 out of 5
Recommended
for Getaway With Friends
by Hsing from Irvine, CA

Good and not so good

Posted May 14, 2015 on Hotels
Front lobby is very nice. Breakfast wa okay. The room we stayed in was old and the beds were too soft. Very close to Frank Lloyd Wright's Teliesin West. For the price and just for one night, it is okay.
Comment from Hotel Management
Jul 18, 2015 by Jennifer Fishell, Hotel Management
Thank you so much for taking the time to complete this review, we very much value your feedback and comments, we are always striving to make positive changes, thanks to our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mesa

Best kept secret in Scottsdale

Posted May 4, 2015
Pros: Super large rooms
Cons: Breakfast variety
Location: Near Salt River Fields
We went to the BBQ festival at Salt River Fields, which is right across the street. How convenient! Very quite hotel but easy assess right off the freeway.
Comment from Hotel Management
May 18, 2015 by Nancy, Hotel Management
We are so happy that you enjoyed your stay. We look forward to serving you again in the future, take care and have a great wek.
5 out of 5
Recommended
for Business Travelers
by Robert from Atlanta, GA

Relaxing

Posted Apr 28, 2015 on Hotels
Came out to scottsdale for surgery at the Mayo Clinic so needed to stay in town for 10 days. I was in the hospital for 2 nights and then spent the rest of my time at this hotel. This was my second stay at this hotel and it was just as great of a stay as the first time and you can't beat the price. Free breakfast and parking. Target is right across the street along with other shopping and restaurants. Close to the 101 freeway. Beautiful neighborhood and quiet. Very clean as well.
Comment from Hotel Management
Jul 18, 2015 by Jennifer Fishell, Hotel Management
Thank you so much for your awesome review, we truly value your feedback and look forward to serving you again in the near future, take care and have a great week ahead.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Excellent service, making thebest of what they got

Posted Apr 27, 2015 on Hotels
The manager, Nina, was absolutely fantastic! Very personable, friendly, and gave me some local advice on where to go and what to do. Although a couple sheets were stained and with holes in them, and you could tell the hotel was old and worn down, the staff do an excellent job trying to make your stay as comfortable as possible. However, I do recommend they get better chairs for their pool area.
Comment from Hotel Management
Jul 18, 2015 by Jennifer Fishell, Hotel Management
Thank you so much for the great comment about Nina, she is definitely a valuable asset to our team. We appreciate your comments regarding the sheets, and will take immediate action to ensure that this does not happen again.
4 out of 5
Recommended
for Families
by A verified traveler

Great except the wireless

Posted Apr 27, 2015 on Hotels
Everything is always great here BUT the wireless is terrible. They need to fix it. My son couldn't pick up wireless at all on his MAC mini and on my laptop I only had two bars the whole time. Not good. Love staying here, very relaxing and the pool is so nice and the neighborhood is good. Fix the wireless or you will start losing repeat customers.
Comment from Hotel Management
Jul 18, 2015 by Jennifer Fishell, Hotel Management
Thank you so much for your feedback, we truly value you comments, and use them to make positive changes in our products and guest satisfaction, we look forward to serving you again in the future.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

No privacy!

Posted Apr 25, 2015 on Hotels
Very comfortable, great pool and breakfast! Construction going on extremely intrusive, could not open my balcony draperies due to the men looking directly into my room during the day!
Comment from Hotel Management
Jul 18, 2015 by Jennifer Fishell, Hotel Management
Thank you for taking the time to give us your comments regarding your stay. We apologize for the noise, and hope that we will have the opportunity to serve you again in the future.