Free cribs/infant beds, rollaway beds, free WiFi, bed sheets

Reviews of Days Inn by Wyndham Mesa East

2 out of 5
Days Inn by Wyndham Mesa East
5531 E Main St, Mesa, AZ

Reviews

5.6
Rating 10 - Excellent. 64 out of 633 reviews" "
Rating 8 - Good. 126 out of 633 reviews" "
Rating 6 - Okay. 159 out of 633 reviews" "
Rating 4 - Poor. 149 out of 633 reviews" "
Rating 2 - Terrible. 135 out of 633 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

becky

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
This was a non smoking room but it reeked of smoke. I did talk to the front desk and didn’t ask to be moved but they said it was because the room next door was a smoking room. Maybe separate the rooms ? All else was great
Stayed 2 nights in Jul 2020
Response from Sam on Jul 28, 2020
Thank you for your feedback. Yes we're sharing with staff.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

6/10 Okay

Suella

Traveled with family
Stayed 1 night in Jun 2020

2/10 Terrible

Robert

Traveled with family
Disliked: Staff & service, room comfort
Noise and promises
I was put next to 4 people that stayed up yelling and cursing until midnight. The next day I told the manager I was not going to hear that another night and he said he would refuned my second night, but that did not happen.
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
Poor value for price. Way overpriced for nothing. Poor tv, and toiletries.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rejuvenated
This motel isn't the most fancy place in town but the few times ive stayed there it was very clean, quiet and comfy! In addition the lady who im presuming is one of the owners is always nice and easy to work with if you have any problems or requests!
Stayed 1 night in Apr 2020
Response from Sam on Jul 28, 2020
Thank you

2/10 Terrible

Kimberly

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
COPS WERE CALLED
First room choice smelled horrible of smoke and the lamp was almost falling out of the wall. Quickly got a second room which was nice, but two grown men decided to fight in front of my kids. Later cops showed up because of blatten drug use and more rough housing and noise. It was so hot in the second room that it took well over 4 to cool the room. IMO honestly think the cold air was going right out the door. (see photos) Main light in room didn't work and the bathroom was horrible with no normal light and 2 heat lamps in Arizona!?!? Called to complain to hotels.com and they contacted the manager who offered a completed refund if we left immediately, with my 6 & 7 years old children.... Worst service ever actually turned in room key for fear of some random charge. Only good thing about that room was the new fridge because the cable kept coming in and out of service. This part of Arizona is open for the most part but they still aren't providing a grab and go breakfast or the pool. Received advice from a person who had been staying longer there and he said "If you have locks, use them!!"
No safety bar
Pipes coming out of wall
Sink broken
Stayed 1 night in Jun 2020

2/10 Terrible

BRANDY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness
room had faux wood floors and new bed spread which was nice. beds comfortable. toilet ran the whole 2 days and was not fixed. area not the best. worst part BED BUGS. now I have to debug my own home because they came home with me
Stayed 2 nights in Jun 2020

8/10 Good

Todd, Mesa, AZ.

Business traveler
Whatever it’s just a hotel room for a few nights.
Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very clean
Stayed 2 nights in May 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
checked in for 3 days while the electric work was being worked on my house. Check in was alright, but as soon as I got in the room, it looked NOTHING like the pictures, very beat up and dingy. As the day got later, the parade of sketchy people staying there started. Drug deals outside my room and people coming./going all night, left 2 days early as I didn't feel safe.
Stayed 3 nights in May 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Billed by Expedia then double billed by the hotel dishonest
Stayed 1 night in May 2020

4/10 Poor

Joel

Stayed 1 night in May 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better on the curb then this days inn
It was dirty and the front desk was no help other than switching my room to nothing but the same and wouldnt give me a later check out considering i worked all night till morning 5am so no accommodation whats so ever. Thats what i get for not getting something worth the stay
Stayed 1 night in Apr 2020

6/10 Okay

Hannah

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The property itself was clean and looked nice. Inside the bathroom area could use some work. Underneath the bathroom sink looked like a patch job was done not very well. Then in the shower/toilet room the ceiling above the shower had mold and the shower head and faucet didn’t work completely right. I was mostly annoyed with the fact that I had booked the hotel for 188/night w/o taxes. When I looked online again (for the exact same night) found a rate of just 138/night w/o tax.
Stayed 1 night in Mar 2020

10/10 Excellent

Oneway, AZ

Traveled with family
Liked: Staff & service
Next time I’ll Stay here again and bring more people
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs. Easy access from freeway.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed was terrible. Tv remote barely worked. No coffee in room. Mold in shower.
Stayed 2 nights in Mar 2020

4/10 Poor

Albert

Disliked: Cleanliness, property conditions & facilities, room comfort
never again
old, not at all like the photos posted and very uncomfortable
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2020

4/10 Poor

Zoe

Disliked: Property conditions & facilities
room issues
The place was in disrepair. The door lock looked like it could just pop out. The air/heater knobs were broken, the screen was ripped the wall behind the door had a piece of plywood where it was clear the door knob had swung back and damaged the wall and the kitchen had different color paint. The bathroom ceiling had clear water damage. no option for not getting towels changed every day.
Stayed 3 nights in Mar 2020

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Mar 2020

2/10 Terrible

Julie F., Incline Village, NV

Disliked: Cleanliness
Beware! Don't waste your money here!
Non-smoking room still smelled like smoke, especially when the air conditioner was turned on. Burn holes in both bedspreads and blankets. The room was horrible! Graffiti on the back of the door, stains on the walls, sheets, lamp shades, mirror. No battery in the smoke alarm. Red stains in the shower, the bathroom door was cracked on both sides, the towel bar was ripped out of the wall, the exhaust fan was falling out of the ceiling. You couldn't plug anything into the outlets, as the plugs would fall out. The chest was pushed against the wall to hold the TV and cable plugs in. The microwave had a big crack in it and the hair dryer had a big hair sticking out of it. Sketchy and gross. Plus you could hear the traffic at night. Couldn't switch rooms as they were sold out and we got there late on Friday. There also wasn't a clock/alarm in the room. The only positive was the lady was very nice when I checked in.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort
Missing Ambience
Needs an update. Had to get up all night after going to the bathroom because toilet flushing stuck - needs to be replaced.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old and outdated. The towels and linens were dirty and stained. When I asked for clean towels the replacements were just as bad. The walls were all filthy along with the floors. The doors looked to be chewed by a dog. Bathroom shelves fell on me when I took a towel from them. The main door had the lock replaced and you could see into the room through a hole left from the old lock. The parking situation was bad. The pool was dirty the water looked cloudy. Both toilet paper and tissue paper were almost empty since day one, ran out of both on day two asked for more and never got any and housekeeping obviously never came in since they were never replaced.
Stayed 3 nights in Feb 2020

4/10 Poor

Jay

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Dennis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
The room didn’t even have 1 picture on the wall, so it was less than inviting. The bathroom had 2 thin bath towels for 2 of us. There were cracks in the floor tiles and cracks in the walls. The bed and the television didn’t even line up with each other, so it was hard to lie in bed and see the tv. The bed was rock hard. It said continental breakfast. It consisted of coffee, 2 kinds of juice, white bread you could toast. Muffins that probably came out of a package. Chocolate donuts that I am sure came out of a box. 2 kinds of cold cereal, and instant oatmeal that could only be made with hot water. If you wanted to microwave it you had to take it back to your room.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The whole property is old and carpets are old and nasty looking and smelling bad. Hotel needs renovation...was not pleased.
Stayed 1 night in Feb 2020

6/10 Okay

RF, New Mexico

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
The managers were kind and allowed us to check in about 1 1/2 hrs early. They were reasonable on pet fees and hotel is pet friendly. Surprisingly quiet. Bedding and room were sketchy. Room description on Expedia stated it was nonsmoking. One of the bed's blanket had obvious cigarette burn hole toward head of bed. Smoke detector on ceiling above beds had been completely removed with wires hanging down. No sprinkling system in room in case of fire and no fire extinguisher in room. Room smelled like cigarettes. For $149, it would be nice if room and bedding were in better shape with necessary LEGALLY REQUIRED updates.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
The property was clean. Didn’t like the handle on the front door, it had a gap between it and the hole in the door, you could see the parking lot through the gap.
Stayed 1 night in Feb 2020

8/10 Good

Tyesha

Traveled with family
Liked: Cleanliness, staff & service
Just okay
The location was in a questionable area, but the room was clean. The breakfast was minimal.
Stayed 2 nights in Jan 2020

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not a great stay. Hotel is old and rooms feel dirty. Will not return here again
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The only problem I have is that when they changed the locking mechanism on the door there was a gap that anyone outside could see in.
Stayed 1 night in Feb 2020

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
Go elsewhere
I would not recommend this place. The first room spelled of pet urine, the back of the door was scratched up, and there was a sock on the floor. Speaking of the door, they upgraded the entry method which is great however, it’s do unprofessional and there were gaps around the plate. You could see outside. I always throw back the covers and the sheet and pillow case were rumpled so clearly not clean. We were given another room immediately upon request. The gap around the security plate were not as bad but the place overall is a dump.
Stayed 1 night in Feb 2020

8/10 Good

Nakita, Mesa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Bed covering was wet and bathroom door was broken.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Staff was very nice and helpful. The Room had man problems and broken/worn items. The bed was comfortable. The breakfast was cereal and muffins only.
Stayed 1 night in Feb 2020

4/10 Poor

Roselle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we stayed in did not even look like the room in the pictures on the internet. It was so disgusting. I can’t believe we paid the price we paid for this room.
Stayed 1 night in Jan 2020

6/10 Okay

Mary t

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Still had a good time.
It was clean, but the bed was horrible! It needed to be repaired from water damage, new paint would have made a huge difference. It was very dark inside the room. The coffee was great, but the creamers were curdled. Two choices of cold cereal, one oatmeal, toast, muffins, or mini chocolate donuts. Apples and oranges. Maybe a continental breakfast to some, not me.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
The breakfast could have been better. The knob was sitting funny, anyone could have cut the wires.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was cockroaches everywhere and the beds were dirty and trash was still in the room from the last people
Stayed 1 night in Jan 2020