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Garner Hotel Phoenix Northwest – Surprise by IHG

2.0 star property
Hotel with free breakfast, in the vicinity of Banner Del E Webb Medical Center

Choose dates to view prices

Located near Surprise Stadium, Days Inn & Suites by Wyndham Surprise offers a warm welcome with to-go breakfast and in-room WiFi. Unwind in the indoor or outdoor pool, tackle work at the business center, and enjoy helpful staff that previous guests rave about.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 2
  • 1 Twin Bed

Standard Room With Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Standard Room With Two King Beds

  • Sleeps 4

Standard Room

  • Sleeps 2

Standard King Room With Mobility Accessible Tub

  • Sleeps 2

Standard King Room With Mobility Accessible Roll-in Shower

  • Sleeps 2

One-Bedroom King Suite With Kitchen

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

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About the neighborhood

Map
12477 West Bell Road, Surprise, AZ, 85378

What's nearby

  • Centennial Friendship Park - 3 min walk - 0.2 miles
  • Destiny Springs Healthcare - 2 min drive - 1.0 mile
  • State Farm Stadium - 16 min drive - 12.4 miles
  • Desert Diamond Arena - 16 min drive - 12.4 miles
  • Camelback Ranch - 18 min drive - 12.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 47 min drive

Restaurants

  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Circle K - ‬3 min drive

About this property

Garner Hotel Phoenix Northwest – Surprise by IHG

Hotel near Surprise Stadium
Located close to Uptown Alley and Banner Del E Webb Medical Center, Garner Hotel Phoenix Northwest – Surprise by IHG provides free continental breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • A 24-hour front desk, a vending machine, and a TV in the lobby
  • Smoke-free premises, multilingual staff, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch Smart TVs with premium channels
  • Housekeeping and desks

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Comfort Inn & Suites Surprise Near Sun City West
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,005 reviews
$93 nightly
The price is $106
Dec 14 - Dec 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 12 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise by IHG
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Surprise
Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Frequently asked questions

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Garner Hotel Phoenix Northwest – Surprise by IHG?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at Garner Hotel Phoenix Northwest – Surprise by IHG on Dec 15, 2025 start from $75.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garner Hotel Phoenix Northwest – Surprise by IHG pet-friendly?

Yes, Garner Hotel Phoenix Northwest – Surprise by IHG allows dogs (limit 1 total) with a maximum weight of up to 12 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-out is at 11 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is Garner Hotel Phoenix Northwest – Surprise by IHG located?

Located in Surprise Original Townsite, this hotel is within 6 mi (10 km) of Banner Del E Webb Medical Center, Surprise Stadium, and Uptown Alley. Peoria Sports Complex and Arizona Broadway Theatre are also within 9 mi (15 km).

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Reviews

Garner Hotel Phoenix Northwest – Surprise by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 155 out of 219 reviews
Rating 8 - Good. 41 out of 219 reviews
Rating 6 - Okay. 13 out of 219 reviews
Rating 4 - Poor. 4 out of 219 reviews
Rating 2 - Terrible. 6 out of 219 reviews

Reviews

10/10 Excellent

SUDIP KUMAR

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and great staff
Stayed 1 night in Nov 2025

10/10 Excellent

dorinel

Liked: Cleanliness, amenities
Super nice customer service and super clean the hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lynda provided exceptional service during our stay, will definitely be staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were exceptionally clean. The beds were very comfortable. The morning complementary breakfast was good. Good choices. We would recommend
Stayed 3 nights in Nov 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly attentive staff, parking, air conditioning
Stayed 2 nights in Oct 2025

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel I’ve stayed at in AZ
Stayed 1 night in Sep 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff all around and very clean and quiet. Older property but well maintained. Free cucumber-infused water near check-in desk was a nice touch! Good value; would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows are the most comfortable I have ever had … better than home. Rooms are nice and it was quiet. Was a great value. Was convenient to my visit in Sun City West.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Dai

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

8/10 Good

Edick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent. Room clean and roomy
Stayed 1 night in Sep 2025

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Clean & wonderful staff!
Stayed 4 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good.Appreciated that it stayed open until 0900 when I went in. Coffeee was very good ; eggs were moist and hot.
Stayed 1 night in Sep 2025

10/10 Excellent

shawnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about this place is great.

Great place service is great. Always feel like im home when im there.
Stayed 1 night in Jun 2025

10/10 Excellent

Chockdi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay ❤️ I'll definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

shawnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place will come back again.
Stayed 1 night in Apr 2025

10/10 Excellent

desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, its not 8 miles from State Farm Stadium but manageable I would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly staff
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
The door to bathroom squeaked real bad. Had to wait for breakfast to be replenished. Only had peanut butter and grape as jams. Breakfast room really small. Not much space. But would go back. Friendly staff !!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Pretty nice, simple hotel. Staff was friendly and welcoming. Definitely good for the money paid
Stayed 1 night in Jun 2025

10/10 Excellent

Soledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean; staff helpful; breakfast had options
Stayed 1 night in Apr 2025