Ratings based on 1,067 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach

Anniversary

Posted Aug 24, 2015
We stay here about 4-5 times a year, our daughter & fiancé live in Scottsdale. We have always had a perfect room/ stay. But this time our first room smelled of cigarettes. We requested another rm. our 2nd room was quite stuffy upon arrival, so we went to the hotel lounge for a glass of wine after adjusting the thermostat. When we came back to the room, it was no different . Very restless nite with very little air. This was our first BAD experience. I think it would also be wonderful if there was a recognition with frequent users. 😕
1 out of 5
by A verified traveler from s

Not Recommended

Posted Aug 24, 2015
The room was intolerably cold and the in room thermostat did not work. The walk through the grounds was littered and after two days was still not picked up. The pool lights were out and the jacuzzi was like warm at best. Worse Hilton I've ever stayed at.
5 out of 5
Recommended
for Everyone
by A verified traveler from Elkton, MD

Beautiful hotel, close to shopping, dining and ASU

Posted Aug 24, 2015
The purpose of my trip was to bring my son out for his first year at ASU. We had to do some dorm room shopping, school clothing shopping and supply shopping as well as spend some quality time together before I had to leave to come back home. The hotel facilities and location were absolutely perfect for everything we needed!! Also I can't thank them enough for letting us check in a little early after a very long day of traveling!! Highly recommend this hotel!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2015
Solid hotel for families. Grounds are nice and rooms are spacious
2 out of 5
by A verified traveler from Troy, MI

Thought it was a nice hotel in Scottsdale

Posted Aug 19, 2015
Pros: Location
Cons: Remodel.
Location: Close to Old Town and Fashion Square Mall, great restaurants and Camelback corridor.
I stayed here for 3 nights. The bed was comfortable, but the rooms have not been updated for decades (the 70's is my guess). Musty smell. It was very disappointing. I will not return.
3 out of 5
Recommended
for Everyone
by A verified traveler from HB

Posted Aug 18, 2015
Pros: We like the layout. The hotel bar to enjoy an evening glass of wine.
Cons: As Hilton Honors members it would be nice to be recognized for your visits, especially when we come 4-6 times a year.
Location: It's very near Fashion square and north Scottsdale for a varied shopping and dining experience.
Every time we visit my daughter in Scottsdale, we stay here. The exercise facility is large and clean. I enjoy the views of the court yard. It is quiet. The bar service is wonderful. The rooms are well appointed with comfortable chairs, not just the typical desk chair, so you can actually relax in your room.
3 out of 5
Recommended
for Everyone
by A verified traveler from Olympia Wa

very pleasing to the eye

Posted Aug 17, 2015
Pros: scenery
Cons: customer service customer satisfaction
Location: near the fashion square/shops
slow response to requests--maid ( I spilled coffee) over an hour but they did come--did clean the carpet after I asked twice. Ants!.when I ate some food came out-- three calls before maintenance came...then they sprayed ant killer--so the room smelled! No extra care about my experience with this--"can we put you in a better room"--no second day--maid came at 4pm--we were int he room--she cleaned the bathroom and left--no conversation, no coffee refills, no trash emptying. Soooo at check out I told them all that--no discount--no I'm sorry--no do you want to talk to the mgr... nothing. but the hotel is pretty. gym is nice. pool is nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dartmouth, MA

Beautiful hotel and pools at an amazing price!

Posted Aug 16, 2015
This hotel had everything. The pools were beautiful. Everything was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice salt water pool and spa

Posted Aug 15, 2015
Fantastic, very enjoyable. Very quiet and peaceful. Very relaxing
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Great location in Scottsdale

Posted Aug 13, 2015
The rooms were nice! We enjoyed our stay. We plan to stay here another time.