Ratings based on 2,062 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Arlington, VA

Very nice hotel with comfortable suites

Posted Jul 8, 2016
Pros: Suite and meals
Location: Close to the airport, which is what mattered to us. Didn't see much around the hotel to walk to.
We wanted a nice hotel close to the airport and this fit the bill perfectly. There wasn't much close to the hotel to walk to, but that didn't matter to us since it was very hot outside and the restaurant at the hotel served us an excellent dinner and a terrific complementary breakfast. Complementary shuttle to the airport was the final nice touch.
Comment from Hotel Management
Aug 17, 2016 by Hotel Management Team, Hotel Management
Thanks George for the great feedback. We're happy that all worked out well!
4 out of 5
by A verified traveler from Page AZ

Nice hotel close to the Zoo.

Posted Jun 17, 2016
Checking in was great. Simple. No hassle. The suite was great. Clean. Nice and cold from the 110 degree weather. Beds were comfortable. I would definitely stay here again. I would just tell the front desk that I would have like my room cleaned when I was gone.
Comment from Hotel Management
Jun 24, 2016 by Hotel Management Team, Hotel Management
Thank you for your kind words. We will pass your comments onto the housekeeping team to insure timely cleaning of all suites. We look forward to your next visit!
4 out of 5
by A verified traveler

Location, location

Posted Jun 12, 2016
Pros: The cookies
Cons: nope
The shuttle service to the airport was wonderful...very dependable and quick to the airport.
Comment from Hotel Management
Jun 13, 2016 by Hotel Management Team, Hotel Management
Thank you for the great feedback regarding our convenient 24-hour airport shuttle!
5 out of 5
by A verified traveler from Boston

Very comfortable

Posted Jun 10, 2016
Most comfortable hotel bed I've ever slept in. Great coffee.
Comment from Hotel Management
Jun 13, 2016 by Hotel Management Team, Hotel Management
Thank you for the compliment regarding our "Sweet Dreams" beds.
5 out of 5
by A verified traveler from Skull Valley, AZ

Nice hotel, close to the airport with free shuttle

Posted Jun 5, 2016
Clean and comfortable with a nice restaurant and bar. We were allowed to leave our car in their parking lot and take their shuttle to and from the airport. As we live some distance from the airport and travel to the East Coast a few times a year, we like to fly early morning which requires an overnight stay in Phoenix. This will be our new hotel of choice.
Comment from Hotel Management
Jun 13, 2016 by Hotel Management Team, Hotel Management
We are happy that our location near the Airport works well for your travel plans. We look forward to your next stay with us!
5 out of 5
by A verified traveler from Florida

Nice Hotel, buffet breakfast was great!

Posted May 28, 2016
Pros: I like that we felt very comfortable and had enough space in our room, being a family of five.
Cons: Maybe an improvement could be more entertainment for families in the evenings.
Location: We were in town for a graduation and toured the college and participated in those activities while there, also went to Tombstone and the Grand Canyon.
The hotel was very convenient and comfortable. The rooms were exceptional and provided everything we needed as a family of five, and grandparents in a separate room. The buffet breakfast was great and offered a variety that everyone in the family enjoyed. We loved being able to sit in the courtyard and enjoy ourselves when we were not participating in Graduation affiliated activities, for which we were in the area for. There was plenty of information on surrounding attractions and things to do, and the airport was close by.
Comment from Hotel Management
Jun 13, 2016 by Hotel Management Team, Hotel Management
Congratulations for the graduation! We're glad that all worked out well while you were with us. We appreciate the compliments regarding our complimentary full American breakfast.
4 out of 5
by Svetlana from vancouver, bc

Posted May 26, 2016 on Hotels
spacious enough for 4 people. We had a suite I think. room with two beds and additional room. There is no counter around sink in the bathroom: nowhere to put toothbrush even. They have shelf across the bathroom. but overall we were happy. breakfast is very good.
Comment from Hotel Management
by Hotel Management Team, Hotel Management
We're glad that our spacious suite worked well for your stay with us. You may have been given an ADA room which have limited counter space due to space availability for wheel chairs and walkers. We are confident that this will not happen next time unless requested.
4 out of 5
by Gautham

This traveler left a rating score only Posted May 26, 2016 on Hotels
5 out of 5
by Ignacio from El Paso Texas

excellent

Posted May 21, 2016 on Hotels
Excellent rooms
4 out of 5
by Tara from Bozeman MT

Pretty good hotel

Posted May 18, 2016 on Hotels
Great hotel overall. The rooms need to be updated. They are pretty old feeling inside. The latch on the door was about to break off. The pool was very nice. The free breakfast was amazing. Great service overall.
Comment from Hotel Management
by Hotel Management Team, Hotel Management
Thank you for the 4-star review! We will share your compliments with the team.