Ratings based on 1,628 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2015
Decent hotel for the price and proximity to the airport. Shuttle driver/concierge was excellent.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 31, 2015
Room carpets were dirty? Room could have been cleaner...overall wasn't bad for the price
2 out of 5
by A verified traveler from Colorado

Some issues

Posted Aug 23, 2015
Housekeeping skipped us. The trash built up and we bagged it ourselves. The bag got moved dow next to the elevator and was there for 2 days and still there when we left. The air went out and when the temp in our room reached 84 at 3 a.m. we had to move. No apology was offered or compensation. The new room had no dishes in the kitchen. The bathroom door stuck and our little one couldnt get out. We had to ask for everything we needed, towels, dishes, coffee. Wish the clerk would have told us at checkin about the complimentary breakfast. We didnt know until the last day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lyon

Hotel parfait

Posted Aug 14, 2015
Accueil parfait avec cookies chaud. Cookies offerts a 16h chaque jour . Personnel très agréable. Chambre spacieuse pour 4 avec salon et petite cuisine. Le petit déjeuner est très copieux avec beaucoup de fruits coupés pour composer sa propre salade de fruits. Piscine très agréable et température de l eau fraîche donc agréable . A recommander et bien situé avec le train à 200m pour aller en centre ville
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
we were there for only one night but found the accommodations very satisfactory. We had returned from Mexico and needed a place to stay over night before flying on to Salt Lake City the afternoon. The shuttle to the airport was on time and we were given all the information we needed to make our flight comfortable. Thanks to the shuttle driver for his knowledge and skill getting us to the right place at the right time, and for helping us find our way once inside the terminal.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2015
Nice overall. Thin walls, can hear a little too much through the walls.
5 out of 5
Recommended
for Everyone
by A verified traveler

DoubleTree Suites by Hilton Phoenix

Posted Aug 3, 2015
Really like staying here when we are in Phoenix. Rooms are alway great. Very comfortable and clean. Price is reasonable Staff is great and very helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from Hermosillo, Son. Mexico

Excelente

Posted Aug 1, 2015
Esta perfectamente cuidado en todas sus instalaciones. Muchas felicidades
4 out of 5
Recommended
for Everyone
by A verified traveler

Near airport.

Posted Jul 21, 2015
Pros: Pool area. Fitness room
Location: Walking distance to light rail takes you to most everywhere
Was close to airport and short trip to downtown/Tempe
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Always a good choice

Posted Jul 20, 2015
We had a couple of small issues this time (slow drain, dripping faucet, and hotel worker letting himself in the room) but we will stay there again.