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Reviews of Drury Inn & Suites Phoenix Airport

3 out of 5
Drury Inn & Suites Phoenix Airport
3333 E University Dr, Phoenix, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1310 out of 1710 reviews" "
Rating 8 - Good. 267 out of 1710 reviews" "
Rating 6 - Okay. 73 out of 1710 reviews" "
Rating 4 - Poor. 27 out of 1710 reviews" "
Rating 2 - Terrible. 33 out of 1710 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities
1l.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff friendly and helpful. Included breakfast and happy hour meals were excellent. Real value for the $$$. Highly recommend to others.
Stayed 4 nights in Apr 2024

8/10 Good

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Dee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the pricing was overpriced for the property. Maybe it is because there is a meal/drinks included with the reservation. I would rather a lower price and no dinner (there was not much I could eat at it). However, very nice staff, room and location.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing. We will be back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Apr 2024

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check-in. No issues.
Stayed 1 night in Jan 2024

6/10 Okay

Jerome

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

atish

Liked: Cleanliness, staff & service, property conditions & facilities
The person at checkout was terrible.
Stayed 2 nights in Apr 2024

10/10 Excellent

Martina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to get in due to all the walk way were blocked by car. Anyone with mobility issues would have a big issue
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Clean. Good shuttle service
Stayed 1 night in Apr 2024

10/10 Excellent

Lawrence

Liked: Property conditions & facilities
Hourly shuttle to airport, nice place
Stayed 1 night in Apr 2024

10/10 Excellent

terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 2 nights in Apr 2024

10/10 Excellent

Curt, Prescott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Good breakfast, lots of options The pool was nice but cold!
Stayed 3 nights in Mar 2024

4/10 Poor

Cherie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The staff was friendly and the convenience of the airport transportation was appreciated but it was very noisy. You could hear the interstate and every car engine outside. the air conditioner, when on, sounded like it was going to break. The pool and hot tub were dirty so that was disappointing.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and quick, staff were friendly and helpful, room was clean and amenities are excellent, would stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay in Phoenix
Stayed 1 night in Mar 2024

10/10 Excellent

Pamila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property with everything you need. Free dinner and drinks was a great surprise!
Stayed 1 night in Apr 2024

10/10 Excellent

Tami, Hastings

Traveled with partner
Clean rooms, friendly staff Includes breakfast and dinner Lots of nice extras. I’d stay here again This was my 1st experience with this hotel, but I would come back if I were here again, and highly recommended
Stayed 1 night in Apr 2024

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Love the breakfast and happy hours at the Drury hotels.
Stayed 1 night in Mar 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Dasya

Traveled with family
Disliked: Cleanliness
For the price that I paid it was way below par-ie a hair ball in the dresser drawer, stain on the sheet, fan did not work in bathroom. I’ve stayed in comparable hotels for less money and had better experiences. Never stayed in a Drury property before and never will again.
Stayed 1 night in Mar 2024

8/10 Good

Anthony, Cranford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was really nice, clean, and quiet. The staff wss friendly and helpful. We really liked breakfast, but the afternoon/evening food choices were not that good unfortunately. It was okay because there are plenty of restaurants in the area that took advantage of. Overall, it wss a great experience and we'd definitely go back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alfonso, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Armen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Will definitely stay here again
Stayed 1 night in Jan 2024

10/10 Excellent

Vinod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Mar 2024

8/10 Good

Luann

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Julie, Santa Clarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and our room was spacious. We liked the coffee available at the lobby. The staff at the front desk were friendly and helpful. The location was convenient for us because it's close to the I-10 and the airport.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carla

Stayed 1 night in Mar 2024

8/10 Good

Katherine H.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Sunday breakfast was okay. Nothing special. Morning desk clerk was friendly with quick checkout. The night clerk was just okay. Could have explained the services offered rather than my having to ask for information on morning breakfast and shuttle bus options. not a big deal but I would have felt more welcomed had she offered the basic information without my having to ask. I would stay there again. A pleasant convenient and quiet hotel.
Stayed 1 night in Mar 2024

8/10 Good

Ricky

Traveled with partner
Liked: Cleanliness, staff & service
Good location and friendly staff. Could improve breakfast for a $350 nightly room rate!
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with free food and drinks during happy hour. Only 10 minutes to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Katherine, farmington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drury is one of the best hotels
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly front desk staff. Great happy hour drinks and food.
Stayed 1 night in Mar 2024

10/10 Excellent

Sean, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff friendly and helpful. Always smiling and interested
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay. Just as excellent as the first.
Stayed 4 nights in Mar 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner and breakfast options
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent
Stayed 3 nights in Mar 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, great place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024

10/10 Excellent

cindy s

Liked: Cleanliness, staff & service, property conditions & facilities
Nice inside, decorative.
Stayed 1 night in Mar 2024