Ratings based on 1,912 Verified Reviews

3.4 out of 5
72% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Ontario, Canada

Posted May 20, 2018
Clean, basic room with many amenities, well located (5 minutes to the airport), sufficient parking and very courteous, helpful staff. Would definitely stay here again!
Comment from Hotel Management
May 20, 2018 by Manager, Hotel Management
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff and parking. We hope to someday have another opportunity to host your stay.
5 out of 5
by A verified traveler from Retired

Posted May 16, 2018
Good breakfast, Appreciate the shuttle
Comment from Hotel Management
May 16, 2018 by Manager, Hotel Management
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
4 out of 5
by A verified traveler from Phoenix

Posted May 15, 2018
it was nice and it was quiet up until there was a couple arguing for few hours outside my room and then the room you can hear the people upstairs walk around pretty loud but I got some good sleep and overall it was quiet and and nice place except for the $25 deposit on your credit card or $100 cash I didn't catch that part in my booking
Comment from Hotel Management
May 15, 2018 by Manager, Hotel Management
We appreciate your rating of our hotel and the feedback you have shared pertaining to our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
1 out of 5
by A verified traveler

Posted May 12, 2018
Comment from Hotel Management
May 12, 2018 by Manager, Hotel Management
It was our privilege to earn your business and we hope to host you again on your next trip.
2 out of 5
by A verified traveler

Posted May 10, 2018
At the time of checking out the clerk at the front desk was rude when I asked for a printed statement of my stay. She did not care about reporting this unpleasant incident. I checked out at about 9:30 am on May 9th, 2018
Comment from Hotel Management
May 10, 2018 by Manager, Hotel Management
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
4 out of 5
by A verified traveler

Posted May 8, 2018
Good location near the airport with freeshuttle service. Breakfast had little options, was average. Rooms are nice, recently renovated, although carpet was dirty. Overall experience was good for the price
Comment from Hotel Management
May 9, 2018 by Manager, Hotel Management
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
3 out of 5
by A verified traveler from Georgia

Good Hotel for a one day stay

Posted May 1, 2018
Everything was smooth and easy from the airport to the hotel. Once in room it smelled stale I turned on the A/C which calmed the smell. I arrived really late and was to tired to complain. They really need to clean carpet. Needless to say I slept on top of covers.
Comment from Hotel Management
May 2, 2018 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our room and carpet. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
1 out of 5
by A verified traveler

Bad

Posted Apr 30, 2018
They have a policy of not giving a room to whom ever lives 30 or less close by
Comment from Hotel Management
May 2, 2018 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
3 out of 5
Recommended
for Everyone
by A verified traveler from oregon

Nicely surprised

Posted Apr 29, 2018
After i paid extra to pay at the hotel they kept trying run my card I had to call them twice to straighten it out twice. I was pleasantly surprise of the condition of the hotel and my room considering the area where the hotel is at. The room was fine and clean. They really don t serve breakfast just the little muffins and juice and not good coffee.
Comment from Hotel Management
May 1, 2018 by Manager, Hotel Management
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our area and breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
1 out of 5
by A verified traveler

Posted Apr 22, 2018
Made a reservation through Expedia. Elected to pay ahead. Got to hotel. Front desk person said they could not give me my room because the keycard system was down. Get what you pay for, I guess. I will never stay in an Econo Lodge again anywhere. I have been at the airport all night.
Comment from Hotel Management
Apr 24, 2018 by Manager, Hotel Management
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our front desk and room. We hope to see you again and that you will be truly impressed with our continued improvements.