Ratings based on 449 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Williams, AZ

Great stay for an overnight.

Posted Apr 24, 2017
Pros: Easy in and out off of 44th St. No u-turns necessary to get into the drive.
Cons: Call the room after check in to verify if all is well and verify the wake up call if one was place. I had a 8:00am wake up call that was never rec'd.
Location: Stayed for just the night to catch a flight the next morning.
An easy check in, friendly staff that engage in conversation every time...in the parking lot, lobby, hall, etc. Great room with little to no outside noise. Though it's a tough request, a quieter heating/air conditioning unit in the room would be lovely. If someone invented such a thing, they'd be rich and all would be grateful. Breakfast choices for everyone...grab and go or sit and enjoy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location, location

Posted Apr 22, 2017
Pros: Shuttle service to airport and nearby restaurants.
Located only minutes away from airport, easy check-in/check out. Nice pool, clean and good breakfast selection.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super friendly staff.

Posted Mar 26, 2017
Can't remember there names, but the 2 girls who worked in the evening was very friendly and helped with anything we needed.
3 out of 5
by A verified traveler

Posted Mar 7, 2017
Pros: Front desk people, for most part, helpful. Courtesy drivers pleasant.
Cons: covered
Location: no comment
Hotel needs renewal. Otis elevator sounds as though it won't make it to your floor but ALAS, you make it! Room telephone did not work. Notified front desk. 1st time = no comment; 2nd time attendant seemed interested. Breakfast uninspiring but attendant trying her best. Room on 3rd floor noisy. Hallways = dreary.
2 out of 5
by A verified traveler

Not recommended.

Posted Feb 23, 2017
Cons: Clean (wipe down and/or scrub) the walls, furniture, other surfaces in the room.
Staff was friendly and courteous, and the pool was nice. However, the room was dingy, dirty, and unpleasant. Sheets were faded and worn, bathroom had holes in the door, mold and grime on the fixtures and the walls. Bathroom fan did not work. Reported these problems to the staff, nothing changed. Street noise somewhat distracting. Dresser doors would not stay closed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Everything was good. Friendly staff great breakfast.. pool was nice too
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 7, 2017
Pros: 6 minutes from airport
Location: airport is extremely close which is probably why most people would stay at that particular hotel.
We stayed at this hotel which is 6 minutes away from the airport to make sure we could get to an early AM flight - mission accomplished!
5 out of 5
by Edward

Posted Jan 18, 2017 on Hotels
Access to the airport was excellent. Shuttle service is superb and a winner.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Welcoming & Helpful staff

Posted Jan 13, 2017
Pros: The location and the staff.
Cons: The room I was in could use updating--peeling wallpaper.
Location: Near the airport & the light rail, so getting into downtown Phoenix was easy and inexpensive.
I can't say enough about how helpful and accommodating the staff were--especially the courtesy van drivers, who gave excellent recommendations on places to eat & visit, and helped me to get there safely. Thanks!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 10, 2017 on Hotels