Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Christine ND

Excellence!

Posted Jul 15, 2016
Pros: Visiting relatives in town
Cons: if anything the leaves in the pool
Location: relatives lived close
First class hotel, will surely stay there again when we visit Surprise, AZ. On our departure day we left before the complementary breakfast was open and then front desk clerk gave us each a brown bag "breakfast to go". Again wonderful place!
4 out of 5
by Z

super comfy bed!!

Posted Jul 2, 2016 on Hotels
Unfortunate mix up when they rented my room to someone else (I checked in late) and the mistake wasn't caught until I walked into the room. They quickly got me another room however. I was charged $20 for a granola bar I got out of the lobby store. Pretty astronomical in my opinion.
4 out of 5
by David from London

GOOD HOTEL ON THE OUTSKIRTS OF PHOENIX

Posted Jun 28, 2016 on Hotels
Chain hotel on the north west outskirts of Phoenix. Hotel comfortable but show signs of being well used, but price for room good value when i booked. Bedrooms good size well appointed, comfy beds and good bathroom. Breakfast very good selection and quality, reasonable offering of hot choices which were refreshed reguarly. The main rail line goes into Phoenix on the other side of the road to the hotel despite comments on this, i was at the front opposite it no real train noise could be heard, the A/C was louder and more annoying than the trains.
5 out of 5
by Julie

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
4 out of 5
by MARY ANN

This traveler left a rating score only Posted Jun 9, 2016 on Hotels
5 out of 5
by Rebecca

This traveler left a rating score only Posted Jun 7, 2016 on Hotels
5 out of 5
by Karen from Surprise

Posted Jun 2, 2016 on Hotels
All staff were very accommodating especially Gina who was able to accommodate our early check in with pets. This is our second stay and am sure not our last.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 18, 2016 on Hotels
5 out of 5
by susan

This traveler left a rating score only Posted May 9, 2016 on Hotels
4 out of 5
by A verified traveler

Posted May 4, 2016
Standard Hampton Inn. Clean, nice white bed coverings.