Dirty, Smelled of smoke, and poor management
Posted Dec 6, 2016
This hotel was dirty, worn and tired. The room smelled of smoke, and when I called to complain (twice) the best suggestion the staff offered was to send house keeping up in the morning with a "special humidifier" that would somehow purge the smell. When i cancelled the second night of my stay due to the poor condition of the room, both the local management and also the corporate complaint department refused to issue a refund. This property is disgusting and also has horrible customer service.