Lobby

Reviews of Hermosa Inn

4 out of 5
Hermosa Inn
5532 N Palo Cristi Rd, Paradise Valley, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 324 reviews" "
Rating 8 - Good. 48 out of 324 reviews" "
Rating 6 - Okay. 14 out of 324 reviews" "
Rating 4 - Poor. 5 out of 324 reviews" "
Rating 2 - Terrible. 2 out of 324 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

RICK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adored the Hermosa. The facility, the staff, the food, the history, the grounds. Came to Scottsdale to visit family, but would have happily just stayed at the Hermosa all day!
Stayed 3 nights in Mar 2024

6/10 Okay

Wyatt, chicago

Traveled with partner
Liked: Cleanliness
Beautiful property but service was hit or miss. Would likely not stay there again. With small changes would be excellent.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and grounds are beautiful. So peaceful and lush with water fountains and greenery.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property friendly staff everywhere and the restaurant Lon’s is top notch - a great stay we plan to return
Stayed 3 nights in Feb 2024

2/10 Terrible

Tanya

Stayed 2 nights in Dec 2023

6/10 Okay

Christine

Stayed 1 night in Feb 2024

10/10 Excellent

Laurie

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Joel

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hermosa Inn is a first class establishment. We were treated like royalty our entire stay. The dining experience at Lon’s was the best we have ever had! The Inn in smaller with wonderful casitas and lovely fireplaces. The grounds are beautiful with access the everything! The pool and jacuzzi are open 24 hours a day! Our stay was wonderful!
Stayed 3 nights in Jan 2024

10/10 Excellent

Gary

Stayed 2 nights in Dec 2023

10/10 Excellent

Brittan

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Front Desk on Dec 3, 2023
We are delighted to know you enjoyed your stay! We look forward to welcoming you back to our boutique hotel.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, sufficient bath necessities, ok TV, nice fireplace, adequate Wi-Fi and USB A outlets
Stayed 3 nights in Nov 2023
Response from Front Desk on Dec 3, 2023
We are delighted to know you enjoyed your stay! We look forward to welcoming you back to our boutique hotel.

10/10 Excellent

Melainie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 3, 2023
We are delighted to know you enjoyed your stay! We look forward to welcoming you back to our boutique hotel.

4/10 Poor

Joshua

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience form the beginning to the end
Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Maisie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Doug

Stayed 1 night in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything You Could Want In An Urban Hideaway
Spacious room with modern bath and shower and patio and within easy walk to everything including car. The food and wait service are exceptional and grounds are breathtaking because of flowered landscaping. Attractive but small pool. Only shortcoming for me was underequipped fitness center and absence of restrooms proximate to pool or fitness. Close to other desirable dining, in quiet area, and on road with little traffic. 20 minutes from PHX.
Stayed 5 nights in Apr 2023

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, uncrowded, peaceful place to stay
Stayed 3 nights in Jan 2023

4/10 Poor

lauri

Stayed 1 night in Dec 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room
Stayed 1 night in Sep 2022

10/10 Excellent

Myron, Laveen

Stayed 2 nights in Sep 2022

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property, nice pool area, staff and fabulous restaurant.
Stayed 4 nights in Jul 2022

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, friendly staff, secluded.
Stayed 1 night in Jul 2022

10/10 Excellent

John

Stayed 1 night in Jul 2022

10/10 Excellent

Ashley

Stayed 1 night in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Everyone from the front desk to the waitress were very helpful and pleasant to talk to. I would have booked the whole week at this Inn if I would have known. This place is a must if your in the area.
Stayed 1 night in Jun 2022

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Phoenix
Hermosa inn is a great place to stay in Phoenix. I felt very comfortable and at home. Staff is very professional and experienced
Stayed 3 nights in Jun 2022

8/10 Good

Lenora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained. Very helpful and pleasant staff.
Stayed 2 nights in Jun 2022

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort - the buildings are charming, grounds are absolutely beautiful, and the pool is super relaxing with great service offered and little touches like frozen grapes brought around. This resort has perfected hospitality! Really enjoyed the morning muffins and apples offered in the lobby and the afternoon treat. The garden view casita was super charming with high end finishes, a wonderful bathroom, and comfy bed. Can’t wait to return!
Stayed 2 nights in May 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!!!! Probably one of my favorite places I have stayed ever
Stayed 5 nights in May 2022

10/10 Excellent

henry

Stayed 7 nights in Mar 2022

10/10 Excellent

Carisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

charmion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Lar, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing place. Worth the money and time! And those cookies they bake at 4pm are to die for.
Stayed 2 nights in Dec 2021
Response from Front Desk on Dec 30, 2021
We are thrilled that you enjoyed your stay. We look forward to welcoming you back to our boutique hotel!

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2021

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical, quiet, great service, beautiful grounds, unbelievably gorgeous, private rooms. Excellent food, bar atmosphere and service. The pool area is beautiful and quiet, with private casitas and poolside service. The service is 6 stars!!! Can’t wait to go back for longer! We didn’t want to go home! Thank you Hermosa Inn for providing an amazing experience!
Stayed 3 nights in Sep 2021
Response from Front Desk on Oct 27, 2021
We are thrilled to hear you enjoyed your stay at our boutique hotel. We look forward to welcoming you back in the future!

10/10 Excellent

Cathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet and charming property to relax in a very nice area. Easy to get to other areas in Scottsdale.
Stayed 3 nights in Sep 2021

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

John, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely.
Stayed 2 nights in Aug 2021

10/10 Excellent

Alidad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and great staff
Stayed 1 night in Aug 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real find!
A real find! Lovely spot with a great staff. Terrific restaurant and bar. Will be back!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. South west atmosphere with Adobe-type casitas. Quiet and private. Nice pool for adults. Great service.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021