Ratings based on 904 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

À 2 minutes de l'aéroport

Posted Feb 5, 2016
Excellent rapport qualité prix, employés très dynamiques. Parfait pour une nuit .
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 2, 2016
Very pleasant & comfortable, just no complementary breakfast or vouchers.
Comment from Hotel Management
Feb 10, 2016 by HotelMgmt, Hotel Management
We are delighted you found our location convenient and the accommodations were comfortable for you. Your feedback is appreciated and we hope you return for a future stay with us at the Hilton Garden Inn Phoenix Airport North. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 1, 2016
Great hotel, friendly staff. The beds were very comfortable and we loved the pillows. Very spacious room as well.
Comment from Hotel Management
Feb 10, 2016 by HotelMgmt, Hotel Management
It is wonderful that you enjoyed a pleasant experience with us at the Hilton Garden Inn Phoenix Airport North. We are happy that you found your accommodations comfortable and our attentive staff made sure your needs were met. Thank you and we hope to welcome you back again soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Ohio

close to the airport. Good shuttle service.

Posted Feb 1, 2016
Nice place to stay. Clean and nice staff. Good shuttle service.
Comment from Hotel Management
Feb 1, 2016 by HotelMgmt, Hotel Management
We are glad that our convenient location and shuttle service met your needs. It is nice that you enjoyed our accommodations and found our staff friendly. Thank you for the review and we look forward to your next visit to the Hilton Garden Inn Phoenix Airport North.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Excellent

Posted Jan 20, 2016
Pros: all
Location: restaurant and stores are just down the road
From staff to room all was great.This hotel should be a 4.5
Comment from Hotel Management
Jan 21, 2016 by Damikka B., Hotel Management
Thank you for your kind words. We are glad that you enjoyed your stay with us.
3 out of 5
by A verified traveler

Very hard beds

Posted Jan 19, 2016
Pros: The desk clerk was very nice
Cons: Those God awful beds
Location: N/A
The beds was very hard our backs were hurting bad couldn't sleep at all.
Comment from Hotel Management
Jan 27, 2016 by HotelMgmt, Hotel Management
It is disappointing to learn that did not find our beds comfortable. We are happy that you found our staff friendly and we hope we may have another chance to welcome you back for a better stay. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from tucson

Very convenient for airport travel. Quiet.

Posted Jan 5, 2016
Pros: Clean, quiet, nice employees.
Cons: Nothing
Location: Near the airport.
The night clerk at the front desk was very kind. She noticed we had been up all night and let us have a late check out.
Comment from Hotel Management
Jan 11, 2016 by HotelMgmt, Hotel Management
We are so happy that you found our location convenient for your travels and that our terrific staff was able to accommodate you with late checkout. It was a pleasure having you stay with us at the Hilton Garden Inn Phoenix Airport North and we look forward to welcoming you back again. Thank you.
2 out of 5
by A verified traveler

Nice place. No hot water

Posted Dec 30, 2015
Pros: adjacency to airport. Breakfast
Cons: Hot water in room
Booked two queen beds thru expedia. The hotel said they only had a single king, so my kids ended up sleeping on the floor. The hotel clerk said i had to bring it up with expedia. No hot water for morning shower.
Comment from Hotel Management
Jan 4, 2016 by HotelMgmt, Hotel Management
While we’re glad that our location was convenient, we regret that not every aspect of your stay was enjoyable. We apologize for any issues you encountered with your room and hot water. Your comments will be shared with management and we hope to have another chance to better your stay in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from カリフォルニア州サンディエゴ市

ドライブの途中に宿泊。コストパフォーマンスが高いが周辺にレストランがないのが難点か。

Posted Dec 29, 2015
Pros: リーズナブルな値段。
Cons: 防音性、周りのレストランなど。
Location: 空港以外はほとんど何もありません。
エアポートホテルとしては平均以上で快適に宿泊できました。若干防音が甘そうなのと、立地的に空港まで行かないとレストランがほぼないのが難点ですが、満足できました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Dec 28, 2015
Nice hotel but the beds weren't that comfy. The room was very clean and this description box is way to long
Comment from Hotel Management
Jan 4, 2016 by HotelMgmt, Hotel Management
It is wonderful that you enjoyed an overall great stay and liked the hotel. We are sorry that you did not find the beds comfortable, but we are happy that your room was well appointed. Thank you for the feedback and we hope you visit again soon.