Ratings based on 404 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Was disappointed with charging of the parking 12.50 Plus for breakfast 12.50
4 out of 5
by A verified traveler from San Jose

Nice amenities and property

Posted Nov 20, 2016 on Hotels
The area the hotel is in is rather commercial. It is only 5 minute walk from the light rail which opens up more shopping and dining. The hotel itself is fine for the cost.
5 out of 5
by A verified traveler

close to Phoenix airport and the Heard Museum

Posted Oct 30, 2016 on Hotels
Wonderful last day of vacation touring Arizona and New Mexico.
4 out of 5
for Everyone
by A verified traveler from Kingston, Ontario, Canada

Beautiful Lobby, Great room

Posted Oct 29, 2016
Pros: The openness with the rooms surrounding the lobby. Breakfast and bar staff were very cordial and informative. Bedroom and sitting room were great.
Cons: Front desk greeting and appearance could be improved. I guess we expect a higher standard from Hilton.
Location: We used Phoenix as a hub to visit Grand Canyon, Sedona and Tucson and Tombstone. Also attended the convention centre for four days
We liked the set up of the hotel with huge eye pleasing lobby encompassing restaurant and bar. Bathroom was very roomy but small counter space for toiletries. Shower had a weird faucet that was tough to operate. Room service was great even to 11:00 pm. Housekeeping staff were very efficient. Front desk made error on parking pass that caused us to be charged at the gate but we were refunded the overcharge. Breakfast and dinner were enjoyable with good variety and well presented. Convenience store was often closed but front desk staff were able to access for us. Overall we really enjoyed the hotel.
4 out of 5
by A verified traveler

Posted Oct 28, 2016 on Hotels
Restaurant in hotel is acceptable but understaffed. Overall hotel provides value.
4 out of 5
by A verified traveler

not the cleanest for a hilton

Posted Oct 26, 2016 on Hotels
Nice pool area
5 out of 5
by A verified traveler

Posted Oct 23, 2016 on Hotels
The employees were amazing, and the fish in the koi pond were beautiful!
5 out of 5
by A verified traveler

Hotel was awesome!!

Posted Oct 18, 2016 on Hotels
The room was great, bed was very comfortable, staff was very friendly and professional. I will visit again.
4 out of 5
by A verified traveler

Nice basic business hotel.

Posted Oct 3, 2016 on Hotels
Very well run hotel, reasonably priced. The rooms are large and quiet. However, the decor is a bit tired and could definitely benefit from a makeover. The staff is outstanding in every way.
5 out of 5
by A verified traveler

Always works for me

Posted Oct 2, 2016 on Hotels
Always works well for me. The living area part of the sweet is great for meetings in having a separate sleeping area is convenient. Great staff good bar and easy parking for always appreciated.