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Best Western Downtown Phoenix

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Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Best Western Downtown Phoenix

Best Western Downtown Phoenix

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationPhoenix Convention Center10 min walk
  • Popular LocationArizona Science Center11 min walk
  • Popular LocationTalking Stick Resort Arena18 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)11 min drive

Choose dates to view prices

About this area

Phoenix

Located in Phoenix's Downtown Phoenix neighborhood, Best Western Downtown Phoenix is in the city center and near the airport. Phoenix Convention Center and Arizona Science Center are cultural highlights, and some of the area's popular attractions include Children's Museum of Phoenix and Phoenix Zoo. Check out an event or a game at Chase Field, and consider making time for Castle N' Coasters, a top attraction not to be missed.
Popular Location

What's nearby

  • Roosevelt Row - 1 min walk
  • Arizona Center - 5 min walk
  • Phoenix Convention Center - 10 min walk
  • Arizona Science Center - 11 min walk
  • Talking Stick Resort Arena - 18 min walk

Getting around

  • 3rd Street - Washington Station - 12 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • Canyon Cafe — 6 min walk
  • The Lost Leaf — 6 min walk
  • Bliss/ReBAR — 6 min walk
  • Jobot Coffee — 7 min walk
  • Songbird Coffee & Tea House — 8 min walk

About this property

Best Western Downtown Phoenix

Phoenix hotel in Downtown Phoenix, walk to Roosevelt Row
An outdoor pool, a 24-hour fitness center, and a spa tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. All 90 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find coffee makers, free weekday newspapers, and free local calls.
Best Western Downtown Phoenix offers 90 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - September 2018

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 572 out of 912 reviews
5 - Excellent 63%
Rating 4 - Good. 258 out of 912 reviews
4 - Good 28%
Rating 3 - Okay. 48 out of 912 reviews
3 - Okay 5%
Rating 2 - Poor. 21 out of 912 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 912 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place wit a good friendly staff
Stayed 2 nights in Jun 2021

2/5 Poor

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nothing unique about the place. Not sure what time the free breakfast was till but i came down a little after 9am and it was closed.
Stayed 1 night in Jun 2021

2/5 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
I asked of the room to be made, leaving the request card on the door knob. I even gave the maid a few dollars telling her "This is for room120." I got to the room after a day at the Grand Canyon to find a room that was not made. I had to go to the front desk to ask for clean towels.The front desk person said they were short staffed. Weak!...
Stayed 3 nights in Jun 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation very late. Saying problems w computers
Stayed 1 night in Jun 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was pretty good. No good restaurants that I could fine with-in walking distance. The staff were alright.
Stayed 2 nights in Jun 2021