Posted Aug 29, 2016 on Hotels
Hotel is very convenient to Old Town. Suites are small, towels thin, and the carpet in the halls and room smelled like a boy's locker room. We had to buy our own Febreeze. When I retrieved a dropped item from behind the night table it was very dirty....they only clean eat shows I guess. On the other hand, bed was comfy, staff very friendly and helpful, and the courtesy shuttle was clean and convenient. For the price all acceptable.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you for acknowledging that you enjoyed our comfortable beds, shuttle and friendly service even though you did not find our accommodations to your liking. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement. You remarks allow us to monitor and improve the guest experience. Thank you for staying with us.