Ratings based on 21 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Chandler experience

Posted Nov 12, 2016
Pros: The fact that they served both breakfast and dinner at no charge and bottle water was very much appreciated. The friendly staff.
Cons: Nothing
Location: Every thing to do you need to have a vehicle. This is mostly a business hotel.
We expected to be near some tourist attractions, but we were not close. The hotel staff went out of their way to help us, they made as feel that we were family.
Comment from Hotel Management
Nov 16, 2016 by HWS-GM, Hotel Management
Dear Valued Guest, I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Mark Maddix, General Manager Homewood Suites by Hilton
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Changed for the worse

Posted Nov 6, 2016
We stayed here 2 years this month for a bridal party and it was a very nice experience we came back and the service is not as great anymore rooms are the same there needs to be more stuff in this hotel especially during the breakfast time for Carol did the best she could but needed help
Comment from Hotel Management
Nov 16, 2016 by Mark Maddix, General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from chandler az

Had a great tome

Posted Sep 12, 2016
Pros: Friendly staff
Cons: get a way for guests to access ice :)
Location: Sunsplash, lots of restaurants choices
Staff were friendly, room was clean, breakfast was good and a lot of different options. only thing they didn't have a ice machine.. that's it. we got a suite and there were 7 of us 3 adults 4 kids, we were very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Clean, comfortable, friendly staff

Posted Aug 11, 2016
I will definitely stay here again. Good location close to I-10. Pleasant stay in comfortable, clean and spacious room. Lobby is very nice and excellent deal with included breakfast. All staff were helpful and kind.
Comment from Hotel Management
Aug 30, 2016 by Mark M. General Manager, Hotel Management
Thank you for the feedback. I am very glad you enjoyed your stay and all of the staff met your expectations.
3 out of 5
by A verified traveler from California

Posted Mar 31, 2016
Pros: Nothing. My maid was a really sweet person, and did a good job for us.
Cons: Nothing.. Maybe heat the pool, it was freezing.
Location: We got on the 202 freeway and went to baseball games.
We found the location to be difficult on Detroit st. There was a dog in the room next door. Too many people for breakfast. Never could find a table for 4. Food was okay, but ran out of fruit and coffee every morning. Elevator broke down. We were on the 3rd floor. Had to use the stairs. Smoking on 3rd floor where our room was, was stinky. People need to go outside and smoke. We would not tell anyone to stay there.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingman, Arizona.

Enjoy the place and will go back in the future.

Posted Mar 1, 2016
I enjoyed my visit the rooms were clean the staff was pleasant to deal with always helpful nobody ever had any problems with us they served us well, we sit in the lobby drink coffee and food and walk up and down the halls, we loved it there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Family friendly.

Posted Dec 31, 2015
I enjoyed everything but the beds. The beds were pretty uncomfortable 2hich was a disappointment since we really liked everything else.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Nov 18, 2015
This was a wonderful experience. I wish we could have stayed longer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it - Going back !!!

Posted Apr 12, 2015
We were very impressed with the accommodations and will be back soon. Clean, spacious, quiet and comfortable. Everything we want / need. Thx.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, co

Good hotel, standard homewood suites experience

Posted Feb 9, 2015
Pros: Location is great
The hotel was nice and quiet and the staff was friendly.