Ratings based on 3,296 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Too much a bargain

Posted Jun 25, 2017
Pros: Good value and convenient location.
Cons: Room needed remodel.
Location: Convenient to 202 freeway, ASU and downtown Scottsdale.
Lots of low life's hanging around. Must be too cheap. Room was clean but dated, a little shabby.
Comment from Hotel Management
Jun 27, 2017 by Priya, Hotel Management
You are correct in your views. We do need a remodel and have a few room completed (2 Queen Beds). The rooms should be complete by October 1st. Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Amazing staff and great customer service and the rooms looks amazing i would recommend this hotel to anyone
Comment from Hotel Management
Jun 5, 2017 by Priya, Hotel Management
Thank you -
3 out of 5
by A verified traveler from Toronto

Good bed, poor bathroom and kitchen. Rundown.

Posted May 16, 2017
We came in late and staff were pleasant but the room was generaly disapointing.
Comment from Hotel Management
May 17, 2017 by Priya, Hotel Management
It's a disappointment to us as well, but we are hopeful that our remodel will be completed, as promised by our new owners, this summer. We hope that you try us again after September for better rooms!
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice stay

Posted May 2, 2017
Hotel in good position my room could do with up date I think thay have started with some of the rooms. Staff very helpful. Room clean house keeping could not be more helpful.
Comment from Hotel Management
May 4, 2017 by Priya, Hotel Management
We have been promised a remodel this summer by our owners. We are happy to hear that you enjoyed your visit
1 out of 5
by A verified traveler from CA

Avoid it unless you're in a pinch.

Posted Apr 25, 2017
Pros: The woman at the front desk was wonderful, very friendly, welcoming. Interacting with her for the brief check-in process was the highlight of the stay
Cons: Cleanliness, cleanliness, cleanliness.
I chose this place based on the reviews and the price. I thought it would be a good middle round. I got one of the non-renovated rooms. There were white stains on the comforter, the bed was hard and uncomfortable, there was lint and dirt on the wall surrounding the bathroom vent, there was human hair stuck on the wall in the bathroom and there was a constant leak drip from the shower. I stayed one night of my two night stay. I couldn't stay a second night.
Comment from Hotel Management
Apr 27, 2017 by Priya, Hotel Management
First, please accept our apologies. Next, if you would not mind we would be interested in you telling us what room you stayed in. We would like to see who serviced it. We do appreciate your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Westminster, BC

Good Hotel, warm pool, Kitchenette was good.

Posted Apr 23, 2017
Pros: The location and the use of the Kitchenette to make your own meals & the pool.
Cons: We did miss the free happy cocktail hour and breakfast included.
Location: The location is good, close to grocery store, Old Town Scottsdale, Bus in front of Hotel. You can rent a car near by.
Our experience was good. Hotel is average, clean, King bed, Kitchenette has 2 burners , with all kitchen utensils included. Just enough to cook your own meals. The housekeeping ladies, were good, cleaned our room everyday. The pool was clean and warm. Front desk were good with providing info for us on local activities.
Comment from Hotel Management
Apr 24, 2017 by Priya, Hotel Management
Like our guests, we are looking forward to having the property remodel completed. We are happy you enjoyed your stay and look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sudbury Ontario Canada

Good value

Posted Apr 15, 2017
This hotel was exactly as we expected. The room was very clean. We noticed some renovations underway. This hotel would be great if all rooms were in new condition.
Comment from Hotel Management
Apr 17, 2017 by Priya, Hotel Management
We are working to have all the rooms and grounds improved by the fall. Thank you for your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boise, Idaho

Dated, yet clean.

Posted Apr 13, 2017
Pros: Staff was friendly. Accommodations were adequate. Location was central to most areas
Cons: Outdated. Linens could be upgraded. Towels were very small and thin. Very scrimpy on extras. One coffee, no soap, no towels/linens for kitchen.
Location: Located centrally to most attractions. Minutes from shopping and walking distance to green belt. Plenty of dining choices
The room was older and very basic. However, having a kitchen, living room & separate bedroom were great. Location was close to anything we needed. Close to shopping and green belt. Pool was nice. Staff friendly. Would recommend to friends. Price was excellent compared to anything else we looked at. Plenty of parking.
Comment from Hotel Management
Apr 17, 2017 by Priya, Hotel Management
We are working on fixing all the issues you have brought up. We have copied housekeeping on your comments. Thank you sharing.
3 out of 5
Recommended
for Everyone
by A verified traveler from K

Convenient location

Posted Apr 11, 2017
Convenient location in south Scottsdale. Pleasant staff and clean room but the overall appearance is a bit weathered and dated. The rooms and the exterior are in need of some updates/renovations.
Comment from Hotel Management
Apr 17, 2017 by Priya, Hotel Management
We are weathered and dated but hope to have the rectified by the fall with the current remodel. Thank you for your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

It was just ok

Posted Apr 10, 2017
It was a OK stay but to expensive for the accommodations. I know that they are remodeling but the rooms that have not yet been up graded should be a little cheaper.
Comment from Hotel Management
Apr 10, 2017 by Priya, Hotel Management
Thank you for your opinion. We do a weekly, and sometimes daily check to ensure our room rates are the lowest for like properties in our area.