Ratings based on 994 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from NDG

컨벤션에서 도보3분거리

Posted Jan 29, 2016
1928년에 지어졌으나 업그래이드가 거의 전무한 상황. 노후가 심함. 호털 바로 옆에 붙어있는 Irish Pub이 있어 간단히 한잔하긴 좋았음. 호텔1층에있는 베트남음식점은 뜨끈한 국물이 생각날때 적당함. 횟수에 상관없이 1일에 20불을 하는 주차발렛 서비스는 대단히 편리. 공항에서 택시로 10분 약20불정도의 거리로 위치는 탁월함. 옆방에서 들리는 소음. 굽히기도 좁은 샤워실. 물때가 끼어있는 커피포트와 다리미는 사용불가. 객실에 금고와 생장고가 없음. 창문이 열리지 않고 개별 냉난방 조절불가
4 out of 5
Recommended
for Everyone
by A verified traveler from Benson, AZ

Neat Historic Building

Posted Jan 24, 2016
Pros: A step back in time. Really enjoyed the history, and the Western art on display.
Cons: Some rehab here and there. Nothing major
Location: Downtown Phoenix, with shops, eateries, local fair.
Wonderful 1920's style and charm. Really enjoyed the atmosphere and the professional staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from zuerich

very central

Posted Jan 15, 2016
a very nice and historic hotel in the middle of downtown! everything is walkable!
3 out of 5
by A verified traveler from Detroit

Historical Hotel.

Posted Nov 15, 2015
Small roon, small bathroom. Very nice if you want a historic hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Historical purpose only

Posted Nov 11, 2015
The hotel was fascinating in a historical manner, but I wouldnt stay here again. The hotel is small and unfortunately very noisy, the rooms have open ventilation at the front door which allows noise in. I would say that every conversation in the hallways is easily overheard, hard to sleep. The hotel staff is awesome!!
5 out of 5
Recommended
for Business Travelers
by Bruce from SoCal

Relaxation and history combined with business

Posted Nov 7, 2015 on Hotels
Easy access to the light rail station to/from the airport; short walk to the convention center; lovely historical hotel; great Irish restaurant/bar next door; quiet area; congenial staff
2 out of 5
by A verified traveler from seattle

Convenient location

Posted Nov 6, 2015
Pros: Location
Cons: Plumbing, provide breakfast, spruce up paint/carpet, re-open ghost lounge
Location: Close to convention center
I'm not a huge history buff, so while the history is somewhat interesting, it doesn't really make up for the fact that the hotel is really old and needs refreshing. E.g., it smells musty in the hallways and could use some new paint/carpet, and could still retain the historical feeling. There are few amenities compared to most hotels nowadays, e.g., no breakfast (there is a small coffee maker in the room but that's it). The bathroom is tiny and the water temp really variable in the shower. On the plus side, the bed was pretty comfortable, and I was staying by myself so the lack of space wasn't that big of a deal. And there is free wifi, and the attached Vietnamese restaurant (Rice Paper) is good. I think the ghost stories are a ploy to draw business...
1 out of 5
by A verified traveler

Dirty and Old

Posted Nov 5, 2015
Pros: Nothing.
Cons: Cleanliness and updating of facility
Location: Location is all it has going for it. Not worth saving a few dollars. Filthy and run down and small.
Dirty, run down hotel. Not worth saving a few dollars. Appealing by location on map and to convention center but I would never recommend this place.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Never Again

Posted Nov 4, 2015 on Hotels
Horrible Customer Service! After i paid cash for another nights stay they claimed we smoked in the room and proceeded to tell me they were keeping my $210 as a cleaning fee and that I would have to pay again to stay! It took me calling my lawyer for them to return my belongings as well as refund my money!The room was small and had an odor as well. Never Again
4 out of 5
Recommended
for Couples
by Pedro from Xalapa

Centro phoenix

Posted Nov 1, 2015 on Hotels
La alfombra ya paso sus mejores dias